SmartTub®

Jacuzzi Brands LLC

About this app

The SmartTub® app is your personal hot tub assistant, making you a hot tub expert. Acting as a quick reference guide, your app tailors tips, how-to videos and information based on how you use your hot tub. Whether you're across town or in the comfort of your own home, you can relax knowing you will always be informed with the SmartTub® System.

o Enjoy easy setup -- just pair your app
o Discover enhanced product knowledge and support
o Master hot tub care with personalized tips and how-to videos
o View energy usage estimates**
o Adjust key settings, such as energy efficiency and temperature while away
o Receive power outage notifications to reduce complications
o Alerts you and your dealer when your hot tub needs attention
o Stay connected with your dealer and 'Click for Service'

Requirements
* SmartTub® hardware installed on hot tub, compatible with 2018+ Hot Tubs
* SmartTub® system uses cellular-based communication and requires cell service from our provider partner in your area.
* Requires subscription beginning in second year of ownership, first year included in the price of purchase.

**Estimates are based on sensor readings and are not meant to match your utility measurements, see your local utility company for specifics to your local system.

Ratings and reviews

This app seems like it was written by someone who Googled how to make an app, and followed the instructions poorly. The scheduling is worthless. You would think you can schedule to have your tub heated to a temp at a time, and later have it reduce the temp to save power. Alas, it's not that. Set a schedule, and there's a high probability it will not enforce it. It takes the app FOREVER to update the temperature.

I've reluctantly used this app over the last few years. Unsupported app that hasn't been updated for as long as I've had it. Customer service number is disconnected. Intermittently goes offline for no good reason as my Internet connection is strong. All this and I have to pay $36/year to use that app. Wish there was an alternative to remotely connecting to my tub.

Very disappointed! I paid for the annual subscription and was then told that the 3g connection will no longer work and they are jumping to a 5g platform that will cost $300 + installation. I have a perfectly good lte phone and don't know if the new 5g connection will even work with my phone. Gave up phone technical support after 40 minutes of no answer. Argh!!

What’s new

Bug fixes and enhancements