SmartTub®

Jacuzzi Brands LLC

About this app

The SmartTub® app is your personal hot tub assistant, making you a hot tub expert. Acting as a quick reference guide, your app tailors tips, how-to videos and information based on how you use your hot tub. Whether you're across town or in the comfort of your own home, you can relax knowing you will always be informed with the SmartTub® System.

o Enjoy easy setup -- just pair your app
o Discover enhanced product knowledge and support
o Master hot tub care with personalized tips and how-to videos
o View energy usage estimates**
o Adjust key settings, such as energy efficiency and temperature while away
o Receive power outage notifications to reduce complications
o Alerts you and your dealer when your hot tub needs attention
o Stay connected with your dealer and 'Click for Service'

Requirements
* SmartTub® hardware installed on hot tub, compatible with 2018+ Hot Tubs
* SmartTub® system uses cellular-based communication and requires cell service from our provider partner in your area.
* Requires subscription beginning in second year of ownership, first year included in the price of purchase.

**Estimates are based on sensor readings and are not meant to match your utility measurements, see your local utility company for specifics to your local system.

Ratings and reviews

The app keeps making me put in the serial number every time I open it. It doesn't seem to remember the serial number or that I've scanned the code. Update: Thanks to SmartTub support for reaching out and contacting me. The problem has resolved itself and I no longer need to enter my code when I use the app. Tech support suggested that the lapse in synchronization occurred while the system was finding initial connection to the cell tower in my area.

App only works about 10% off the time. Most of the time my hot tub is "off line." Very frustrating. One of the reasons I liked the app was that I could dim the lights (can't on hot tub controls). I get my first year free but I don't think I'll be renewing if they can't fix the connection between the hot tub and the app.

The app is very helpful tracking filter change times. I also accidentally put a lock on my tempature setting, I contacted them them trough the app and they were able to remove the lock for me. They responded quickly and were very helpful. I also order a new filter via the app. A bit slow to fill the order but it is on its way.