Few issues The app was great when I first downloaded it my husband got pictures 3 to 5 days which was good cause I just had our baby but now I send pics, it takes 2+ weeks to get to him and most of the time there s3en back to my house for me to resend because they made triple and doubles of a picture and then don't respond to my concerns.
I have wrote several letters. My man got 2 out 14. Cause it says they take paypal, which once in a blue moon it takes. I have 3 letters waiting 2 go, but when i hit payment it refuses to take the paypal. Or my card. It's more of a journal they can read when they get home. Take the time get stamps and mail it. They will get it faster and cheaper. Minimal aggravation that way.
Had a few issues I use to use this app in the pass it was great then i had to delete it cause i was paying for pictures and my husband never received them and i never got my money back and i just download it again and now yall saying its gonna take 7 days to get to the inmate it use to be 3-5 days he got them on 3 smh
Have loved and used this app since its original app name of "Not Forgotten"... The developer personally handled any issues and was always very prompt in responding. Wonder if he remembers me still? -Lou
Keeps crashing When it is time for me to get my free letter the app crashes. This is the 3rd time I had to download the app. *revised* as of 9/14/2016...the app is working wonderful. All of my credits were still there after the update. I really like this app because it is so convenient and easy to use.
This app has made contact with my friend so much easier. Before it used to be such a hassle having to go to the post office to get the specific post cards and all that, now I can do it straight from my phone with nothing but a button away!
* Crash issue fixed *
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