This has made it much easier to work with the busy staff at my physician's office. And I can get lab test results they have stored digitally whenever I need to see them. The app has worked well without too much delay. Another key is that the provider is now using it more and more - so more information is available.
I believe in knowing what's going on with my body. I love being able to see all the notes from a visit. My favorite is exploring the results of my labs. Sometimes, though, that can be a little too much information for us inquiring minds who work Google Assistant overtime. That's where being able to send messages straight to my doctor for additional clarity comes in. If you have a good doctor like I do, one who gets back to you right away, then that makes the app priceless. And the app is free too! Gold! It adds value to the insurance we work so hard to pay for or/it earn! Hats off to the developers!
Great app, and I use it for 75% of my communications with my Dr. and his staff. There is a lot of features, and Senior Citizens might need some assistance if they are not computer savvy. Also, I've never had it crash. My only issue is that I can't find the method for changing my email address. Otherwise, it's a well- designed and maintained app. Edit: this portal app has been updated, and it's easier to use. Seniors may still have a problem with its many choices and menus.
1. Been 5 weeks now, still can't view documents. Followmyhealth responded to my original review with"It's not our fault", classic. Fact is providers to not fix bugs writhing the app. This is an ongoing problem for many people and the clinic has no control of the app as it's managed by followmyhealth. All they can do is submit a ticket. Fix your problem please! 2 months
I would love to give it a five star rating, but I've found that some lab records are not available, even though they were part of a larger test. So, I went in to an appointment feeling pretty good about my labs, only to find some not so good results missing. All or nothing, please...and I prefer all! I like to be I formed!
Easy to use and to stay in touch with the MD'S office. Instant way for medical professionals to have your medical history at a fingertip. The only reason I gave 4 stars is because the pre-authourization and referral department are slow and you have to call multiple times to find out answers if they have completed anything.
Improvements and bug fixes