I had to change my positive review of the app I left last year. I am experiencing the same issues one of the reviewers here, I believe Subhankar Ghosh has. The app is paired with the band, it seems to be working, but nothing shows. None of my steps! Can you please explain why this is happening? Is UP not providing support anymore?
Very motivating app and great all-in-one tracker, especially when paired with a wristband tracker (UP3). Only 4 stars because food tracking can be cumbersome and tech support seems to focus on tracking devices. (While the FAQ is great and thorough, I'm not sure whether contacting support about further issues with the app is appreciated - "UP App" is a subcategory of the tracking devices on the contact form, and I got a kinda canned response to a bug report).
I love UP its not a watch, I have one of those. Its not huge, good for wearing at work. It has a great app with lots of features. My UP2 strap eventually broke so I've glued it to a latex wristband and it's still working fine. Not had any sync issues with my android phone for months. I'll continue to use UP as long as I can. Thanks guys.
The App is not showing any data since today morning. It's showing as 'syncing data' or 'crunching numbers' as usual, but not the readings. The internet connection is ok. The band is also fully charged and paired with my OnePlus 5 device. Haven't faced this issue since the last 6 months of usage. Can you help?
I used to love this app. I could drill down on sleep etc and add notes. I use this for medical tracking. I loved it. At some point after an update, I can no longer drill down on anything or add notes. I have an up3 and a Droid Moto z. No support response from UP at all. What little I got was worthless. I followed all online suggestions repeatedly with no positive effect. Now my app, my band and my tracking are of no use to me. Looking at a replacement. I hope you have better luck.
Suddenly not recording my or my roommates steps. Re-paired, no live... ALSO The app needs to allow the user to manually correct information. I can not always wear the device. It gives erroneous sleep information. When it's on the night stand AND put into sleep mode. The band's data to the app supercedes mine. Also is reading my nightstand's BPM apparently. Needs a "not wearing band" feature. Desperately.
• Bug fixes and performance improvements