It pains me to give my beloved Up a bad rating. I started with the Up24 and upgraded to the Up3, loved my Up. About six weeks ago it just stopped syncing, I've tried everything, EVERYTHING but it no longer will sync. My last sync was April 17th nothing since, Seems like it had started taking a really long time to sync then stopped altogether. I'm sad to say goodbye but I guess it's just dead! I'm open to help or ideas! What a disappointment from a big fan!
OK, so when it works it's great, but there are definitely some conflict issues - previously I had pairing issues and determined it must have been another app that was causing the problem. Only way to solve it was to systematically go through deleting apps until I could pair the band again (Colour switcher was the culprit!). Not exactly a great solution though... needs a bug fix for conflicts.
UP app id either missing steps or miss-calculating them by a huge margin compared to Google Fit. For example, after half day of hike, Up is showing ~800 steps. It is very frustrating. The only reason I am using UP app is that it syncs with Virgin Pulse. Watch: Fossil Q Founder 012P. Android Wear 2.0.
I loved this app and my Up until recently. I don't know if it was an update or what but now I can't get it to sync. Tried everything their website said and haven't gotten more than a partial sync in a week. Tried to email customer support and haven't heard anything back. Very sad.
Overall I love this app. I have used other apps such as polar and it has no comparison. jawbone is the best but the only complaint I have is the food section using Droid technology to iPhone technology. I have used both with Droid being my current phone technology. The iPhone version is superior to the Droid. I'll scan a product, want to change a serving size and the app would say "information not available" Also, with Droid there is no way possible to look up food from a restaurant. This is a huge issue for me. if Droid could just beware and update their quicker that would be great. Remember I am just a consumer who expects the best when I know jawbone is the best.
Keep improving! Thanks for making the app better and better. Would like to see more features added such as ways to sync the data with other platforms. My info is my info please let me take it where I want.
• Bug fixes and performance improvements
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