I just ordered for home delivery through this app. It functions smoothly, my order went through without a hitch, and the ordering and payment process is very straightforward. My only gripe is that the password field does not accept special characters like parentheses, dashes, underscores, etc. This, IMO, weakens security. Use the maximum password length when setting up your account with this app - use a passphrase and incorporate numbers.
I created an account online and can sign in with no problems. However, after downloading the app and attempting to sign in, a window pops up and says invalid sign-in id. What's the point of using the app if you can't even log in?!? Waste of time!
Last chance with jcp ordering. Had orders never show up, missing items on invoice that did . Plenty of ordering issues. Spent countless hours with customer "service" to no avail. Had great, easy online shopping with banana republic, sears, lands end, Wal-Mart, target, Amazon etc etc. So wth with jcp. Disappointed and angry.
Could never log in, the app just kept ask to access my location and after saying no it crashed. Tried to go back and use it again crashed. So I allowed location and it crashed after it told me some deals in my store. So never again. Also your website does not load on phones either that is why I was downloading the app. But if this is how it is going to work I will just go and buy my items somewhere else.
So frustrated &disappointed! Second time I've tried to use it. First order, managed to get 2 pairs of shoes out of a list of items; second time, I have walked away with nothing. Pages freeze, reset, lose items in my cart, trouble trying to use rewards AND so darn tired of having to reenter my log in info! I love JCP, but this is to much. I'm done!
I've had trouble with this app a couple times. Wont let me pull up payment option and says technical difficulties. Uninstall and reinstall same problem
Bug fixes and performance enhancements.
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