Rewards section should be unified in login and readily available for usage upon placing an order. I don't like having to go to a different section to log in to access MY rewards, I want to use them easily in the order processing area, I've earned them. Also the saved item option needs to allow a few more items before refusing to add an item, it's frustrating to stop shopping to go clear out items in the saved area to add an item for later purchase. It's not time efficient. The app is improved from before however,smoother, faster. Thanks
The app is good for logging into my credit account and make payments but when I try to access my rewards it won't let me see anything. It won't recognize my password and I can't change it either. Basically all I could do is make my payment and broad stuff. That's why I have it 2 stars. Not up to my expectations.
This new ap is trash. JCP is one of my family's favorite stores to shop. This app makes online shopping difficult and frustrating. Please fix the gliches of this "beta" version so customers may once again enjoy online shopping. A list of problems was submitted earlier today as this version is just to hard to use for any serious shopping.
App worked great at first. Don't know what happened. Showing i have items in my cart, i go to my cart and after going in circles it states my cart is empty. Also unable to check my order status and history. It states i need to sign in, however it does not even allow me to sign in. Please fix app, like i said, i WAS great..
Won't allow me to save anything or remove anything from my bag. It tells me to try again after some time. It's been doing this for weeks. It also won't connect to my rewards. It says it is already linked to an account. I called customer service and they were no help. The app is almost useless.
5.7 update shows I have successfully login in, but I have no access to order history, favorites or credit card info. Reported problem go NO answer. If I could get women's tall clothes elsewhere would start shopping there, and I am a platinum level shopper. VERY UNHAPPY
Say hello to our brand new tablet experience! Starting today, you can use the JCPenney App on your Android tablet devices! We hope you love the new experience as much as we do!
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