Extremely hard to use!
Just love it
I found this app extremely frustrating. It made me create an account, then dumped my cart so I had to start all over again. Then, the info I entered in setting up an account didn't transfer to my order so I got to enter it all again. I keep coming back to JCPenneys for the quality and prices, but their digital customer service sucks!!!!!!
This app has all kinds of glitches. I do like being able to track my order but one of the reasons I got it was to see my points. I cannot find where to view this on the app. I'm sure it's there somewhere but it certainly isn't easy to find.
The app freezes alot. I always have to go back to my internet browser to pay my bill, look at my rewards, etc
I love JCP but this app is horrible! Takes so long and slow to load and sometimes it doesn't even load. When you enter a promo code the checkout amount sometimes doesnt load.
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