The worst Your app doesn't work, the mobile site doesn't work ('access denied' warnings pop up when I try to view any items). I don't shop from my home computer so basically I am not able to order online.
I'm very annoyed that I can't use the saved to home screen link to pay my JCP card anymore. Now I am forced to download an app to do this simple action. Not only that, but I can't log in to the app and it sends me to the very page that won't let me pay my bill. Giving me an error. I do not want to reset my freaking password. I just want easy acess to pay my freaking bill. I also don't appreciate the $27 late fee I was charged because pay day fell on the new years weekend, new years day , new years day observed! I didn't create the freaking holidays so a freaking grace period for a late payment on the holidays would be appreciated. Not everyone has huge savings. Some people live from check to check. Plus my boss just changed bookeepers on the 1st of January, and I didn't get paid untill the 8th! Your app sucks. Happy New year's eve , day , observed!
Easy as to perfection, I love it. Can't express how convenient this app is when I can't find my sizes in the store. However I always find it online with this app. Thank yoy so much.
Terrible I downloaded this app after the website said my phone is not authorized to access it, so i reluctantly downloaded the app to just do a quick search, but the app is saying there are no stores near me, even after I changed the zip code to one I know there is a store in, & when I gave up on that, I tried to just do an item search & all I got was a white screen. App & website equally useless & terrible.
Great online customer service!! I ordered a bed quilt & curtains to match online and needed assistance with customer service. The Rep was very pleasant and knowledgeable.
Easier than mobile web site But it does have errors occasionally and close suddenly.
Happy New Year! Wishing you all the best in 2017! Enjoy the minor bug fixes!
Love the JCPenney App? Please consider leaving us a 5 star rating! Questions or comments? Please use the App Feedback section in the app or email us at firstname.lastname@example.org. We’d love to hear about your experience.
A fascinating shopping experience designed for time and money savvy people.
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