I really wish schools wouldn't use this application but I guess it must be the best, though poor, option. The app is very slow. Not sure if this is the app or the database in the background. The app itself is pretty useless other than to mark kids absent from school. Most other functions require logging into the website. The most recent version has a bug causing it impossible to exit out of the app without going into Android settings and force closing.
23 people found this review helpful
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The app doesn't let you download attachments from notifications and crashes. There are times when the class roll won't load and will take me back to the app's home screen. Restarting the app doesn't seem to work. App also crashes when trying to open up chronicles. The Web app also doesn't support the use of languages other than English when producing reports for students and doesn't process attachments that have titles that are not in English
4 people found this review helpful
Compass Mobile Team
November 22, 2022
Hi we apologise for the inconvenience. The issue has now been fixed. Please update your app to version 6.9.
We hope you will consider re-rating the app :)
This app is terrible! Have used for a year now on Samsung Note 20. Photos don't download only half the thumbnails show up. Notifications don't work. I have followed all their "help" information. Still not working. Have emailed tech help twice no response. Love missing out on important notifications and missing all the photos of my sons first year at Kindy. Only wrote this review hoping someone may contact me.
12 people found this review helpful