4.7
17.9K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Maximize your time with the Jean Coutu Health app and its new, more user-friendly interface. Refill, pay for and have your prescriptions and those of your loved ones delivered securely to a pharmacy affiliated with the Jean Coutu network, and receive notification when they're ready. You can also consolidate your entire family's Health Records under a single account, and download your official drug statement for your tax return.
Updated on
Mar 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
16.7K reviews
T G
April 2, 2024
App does not work since the latest update. App will freeze and then crash and one cannot submit a prescription. Update April 2, 2024: App is still useless on Android devices, it always freezes on the "Is your order accurate" The order can be completed via the website but you cannot attach photos of new prescriptions via the website, only the app & the app just doesn't work. Very unfortunate, as it used to be very handy & convenient when it was functional.
3 people found this review helpful
Did you find this helpful?
Groupe Jean Coutu (PJC) inc.
April 2, 2024
Bonjour, nous sommes désolés d'apprendre que vous rencontrez des difficultés. Est-ce possible de faire parvenir vos coordonnées et plus de détails au service@jeancoutu.com? Nous pourrons ainsi nous assurer de faire les suivis appropriés. Merci et bonne journée. L’équipe des médias sociaux Jean Coutu.
Christen Demaries
February 26, 2024
Can't refill prescriptions anymore! Since the update, when I try to refill my meds, it freezes. this is extremely frustrating. I am using an Android phone and also trying on a Samsung tablet, both totally freeze. I refill now through the desktop website and even doing it that way is practically impossible to figure out. The testing of this app clearly was done on iphones and not enough testing was done before roll out. Epic fail. **Also, I love how ALL replies from JC are in French only. UNreal
13 people found this review helpful
Did you find this helpful?
Groupe Jean Coutu (PJC) inc.
March 4, 2024
Bonjour Christen, nous sommes désolés d'apprendre que vous rencontrez des difficultés. Est-ce possible de faire parvenir vos coordonnées et plus de détails au service@jeancoutu.com? Nous pourrons ainsi nous assurer de faire les suivis appropriés. Merci et bonne journée. L’équipe des médias sociaux Jean Coutu
Ayesha Baig
February 19, 2024
Since the new update, we have been unable to use the app to order our medications. The app freezes occasionally when choosing the medications to order but freezes completely when reviewing the medications ordered. We've been getting the "Jean Coutu app is not responding" message. We didn't have any issues before the update/changes. I'll re-rate the app once the issue is fixed. If I could rate it as "0", I would.
13 people found this review helpful
Did you find this helpful?
Groupe Jean Coutu (PJC) inc.
February 26, 2024
Bonjour Ayesha, nous sommes désolés d'apprendre que vous rencontrez des difficultés. Est-ce possible de faire parvenir vos coordonnées et plus de détails au service@jeancoutu.com? Nous pourrons ainsi nous assurer de faire les suivis appropriés. Merci et bonne journée. L’équipe des médias sociaux Jean Coutu

What's new

- Bug corrections and improvements