I hate it. The flights from Puerto Rico havent been update it since july. With was happen now how about telling what dates are avaible not which arent. I feel like going in blind pickin dates just so it say search again over and over. How about saying the nears avible one or been able to see the calendar with the days that the flights are avaible. Instead of going mad over it. Trying to make me pay for 2 separate flights on somethong that I know that can be done in one package. How in the heck you can get to bqn to jfk but cant complete from jfk to syr. It is not a multicity trip. So disappointed with the app. And called and the couldn't make the flights. You flight to here so wheres is the problem.
Not very useful for the frequent or savvy traveler - few tools for changes and no way to make a seat change. UPDATE 10/2017: hey you can make a seat change now! BUT you can't check in because there is no way to PAY for the better seat!! Aagh!! Down to ONE star. What's wrong with you guys ?
This latest version refused to accept my login. After several tries I discovered it now enforces a maximum password size of 16 chars vs the 20 it did before. The web site still accepts 20 though.
App now works quite well! Unfortunately, sometime in the past three days (since my last flight), it has stopped being able to display boarding passes; please see other reviewers here, as well. Crashed on final step of check-in, and when I go back again to see passes, just times out with "Bummer" message. Guessing one of your services is down or can't be reached. Please check ASAP. Thanks!
The app seems a little more complicated than it has to be to identify passengers. It asked me for either my last name or my confirmation number or my true blue customer number or something like that I gave them the minimum and it didn't seem to like that so I ended up having to give them 3 identification pieces when it seemed as though only one or two was necessary according to the instructions. Maybe it's me.
There's an issue with the "request points" feature. It rarely opens, and when it does, it's a white screen and you can't enter your trip info to request points. Fix this and you get 5 stars.
• This update includes a re-designed mobile boarding pass
• Various bug fixes
• This app thinks you’re a perfect X (pronounced “ten”)
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