For over a year now this app and their mobile site do the same thing example: Select a roundtrip flight for 2 people at $40 For each leg. Total should be $160 yet for some reason it comes to the price total of $700+ idk if it's just for flights between long beach or LAS Vegas or if everyone has this issue. All I know is they better get their act together because now I can fly the same places with southwest and their app always works.
In the tecnological times we live in, this app is super convenient. The ability of checking in online by itself is great, but the ability of using your phone as a boarding pass tops it off. I don't remember the last time I actually printed out a physical boarding pass. The app itself is very straightforward, easy to navigate and with all the relevant information regarding your flight.
Checking in was easy enough however the options to scan card and passport were not working. Putting the expiration date in for the passport was particularly annoying. I had to go through each month in each year to get to 2023, not once, but twice since I was checking two people in.
It has a few minor bugs with refresh from time to time. I have had cases where my seat number was not available on the screen and it wasn't clear why. Overall a very useful and functional app. A big part of why I continue to fly Jet Blue
This app RARELY works. I can never check in for my international flights. I've flown JetBlue three times in three months and have experienced the same problem. It gives error messages for my travel documents on my return flights or doesn't allow me to choose the departure date. I'm really disappointed!
Existing trip information keeps disappearing from my profile with application and/or Android updates. Also, I can't swap one way trip searches in the app currently since the existing selections will not release without completely starting over if I wish to compare a one way flight in an exactly opposite direction.
* Check in for your flight directly from the home screen.
* Connect your TrueBlue and Lyft accounts directly from the app—all the better to earn TrueBlue points for your Lyft airport rides.
* Easier access to all sorts of useful travel tools from the home screen.
* Tweaks the ratio of Jet to Blue by 5%.
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