20.7K reviews
Content rating
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About this app

JivoChat is an omnichannel business messenger built for teams to connect with their visitors wherever they are. With JivoChat, you’ll never miss a website conversion again: engage visitors via live chat, Facebook, voice services, email, and mobile. JivoChat’s omnichannel structure allows you to receive all your clients’ communications in one Agent App, keeping you organized. Website conversion rates get better too: proactive invitations hook your visitors so that you can provide the best customer service possible while gaining more and more leads.

Interested? Here’s how to start increasing your online sales today:

1. Go to https://www.jivochat.com and sign up for an account
2. Install the JivoChat script code onto your website
3. Install the app and choose who will be online to chat with customers: just you or all your team members
4. Connect other communication channels that you’d like to use to talk to your customers through Jivo (Facebook, Viber, Telegram, mobile, etc.)
5. Get important information about your visitors in real-time (name, social profiles, their time on your site, the current page they’re on, etc.)


JivoChat is mobile! Check out some cool new mobile features:
• JivoChat registration
• Multi-agent chats: Users can now invite other colleagues to chat
• Common quick phrases
• File transfer capabilities
• Visitor monitoring
• Message archive
• Chat with colleagues
• Reminders

JivoChat helps more than 270k online businesses improve their client communication.

A FREE Live Chat indeed, but not just that...

A complete communication tool to turn your online business into a sales machine!

Go to https://www.jivochat.com and start converting your visitors into clients.
Updated on
Dec 6, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Device or other IDs
This app may collect these data types
Personal info, Messages and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

20.4K reviews
A Google user
July 2, 2019
This app works great. The best part is that the icon does not take up a lot of space on my website; it's a very thin rectangle at the bottom of the page. I'm on the free plan and it works great, also includes translation. I also manage my facebook page messages on this app, I don't have to install another app for Facebook messenger. Great customer service too.
192 people found this review helpful
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JivoSite Inc.
July 3, 2019
Thank you for your feedback. Can you please tell what could be improved to deserve highest rating and become better for you and other Jivo users? Thank you 🙂
A Google user
August 1, 2019
Worst experience ever. The messages don't sync properly, it takes about 10 seconds more for the message to appear on my Android phone, either Tawk or LiveChat don't have this delay. Plus the Canned responses do not work on phone I cannot search for them only by typing words in context it shows up. The other glitch (bug) if you start dialogue on phone and continue chatting on PC the messages will not appear in phone's app. This is not serious at all. Why posting an app that really doesn't work.
102 people found this review helpful
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JivoSite Inc.
August 1, 2019
We understand how annoying that must be and would like to ask some additional information. Please contact us via android@jivochat.com and we will be happy to help you further.
A Google user
April 6, 2019
Unreliable notifications, cant stop the app from vibrating or waking phone. And most of the usually free features in the app are paid here. Edit: i did check your app notification in system settings long before u give me the advice. Also, getting the same set of features like these on desktop still doesnt make my statement false. And notifications remain unreliable as well. And still waking the screen. So, here we are, at the beginning again.
55 people found this review helpful
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JivoSite Inc.
April 8, 2019
Hi there! We would like to help you but unfortunately Google Play comments are too shot to start a conversation. Please contact us at android@jivochat.com with the details and we will investigate and fix the problem. Thank you.

What's new

• Bugfixes and minor improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.