On the plus side I like the easy navigation, search and access to product details. Unfortunately the checkout process failed, the app would not proceed past the card authorisation process. The app confirmed contact with the merchant and I received a notification from my card provider of an access code to proceed but for whatever reason that is where the process ended. The screen went white and I had to go back to the checkout screen. I ended up having g to place my order by phone.
A very well made app. I like the my JL loyalty card integration and the Kitchen Drawer function is useful if you happen to lose a receipt. The only little oddity is that the app seems to log me out each time I launch it - if this gets fixed it'll be perfect, as surely I shouldn't have to enter my credentials every time? Although, the new fingerprint recognition feature is a really welcome addition. One suggestion - could JL make an Android Widget feature that shows new and promoted products (tailored to each customer by browsing and/or purchase history) on the home screen?
Doesn't look like you can use your fingerprint if you have to swipe your finger over the sensor as apposed to placing your finger on the sensor. I've got an S5 and it doesn't work but my other halfs S7 edge does.
Please stay away from this app, its addicting decided to save my money but when I open it and see the product I want I decide to buy it. Its my compulsion letting me down of its the app.
Easy ordering makes me shop more with John Lewis. That can be good or bad!
Got a blank screen after trying to submit payment. Really bad place in journey to stop working
Fingerprint Sign In is Here!
We have made accessing your account area and checking out easier than ever before. Use your fingerprint to instantly sign in at checkout, saving you from typing your login details time and time again, as well as accessing all your account details and my John Lewis features.
This update also includes minor bug fixes and security enhancements.
You can let us know what you would like to see in future updates by sending us your thoughts through the app’s feedback form.
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