Root: Better car insurance

3.4
36.8K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Root is the car insurance for good drivers like you. Unlike other insurers, Root uses powerful tech to make car insurance easy, fast, and affordable. How do we do it? Our app is so smart, it actually gives you discounts based on how you drive. That means the safer you are, the more you can save.

With smarter tech, better rates, fast claims, customizable coverage, and everything in an app, Root is the insurance good drivers deserve.

See how much you could save with auto insurance that’s smarter, faster, simpler, and better—download the Root app today.

Learn more at: https://www.root.com

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Why choose Root car insurance?
• Over 1.5 million drivers already have Root
• Rated “Excellent” on Trustpilot
• Carvana Trusted Partner
• Featured in Forbes, TechCrunch, Wired, The Washington Post, and Fortune Magazine

Everything you get with Root
• Earn the price you deserve based mostly on how you drive
• Manage everything all in an app
• Personalize your coverage
• File a claim in minutes
• Get 24/7 Roadside Assistance

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Root renters insurance:
If you rent your house, condo, or apartment, you can get renters insurance starting at just $6/month. It covers your stuff when it's in your home and when it’s not (like your suitcase in a hotel), damage to your stuff from smoke or fire, a place to stay if your home is too damaged to live in, and even medical expenses if someone gets hurt in your home. And, it’s surprisingly cheap. Bundle with auto and have everything you need right in the app.

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Root Home Insurance:
Get personalized protection for you, your home, and your belongings with Root Home. Your Root Home policy allows you to customize your homeowners coverage to best fit your needs, with easy payment setup and 24/7 customer service. Save on your homeowners insurance when you bundle with auto—it’s simple and convenient to bundle right in the Root app.


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Disclaimer for quotes: WE RESERVE THE RIGHT TO REFUSE TO QUOTE ANY INDIVIDUAL A PREMIUM RATE FOR THE INSURANCE ADVERTISED HEREIN.

Disclaimer for savings: Based on savings reported by actual customers who purchased a new Root policy between October 2019 - July 2020; changes in coverage levels not evaluated. Disclaimer for savings, NE and CO customers only: Savings compared to Root rate without completion of test drive. Actual savings vary by channel of sale, test drive score, and rating factors. Disclaimer for coverage: Coverage is available in the event of a covered loss. Exclusions may apply.

Not available in all states.

By submitting a review for Root Insurance to the app store, you are granting Root the right to utilize, publish, and distribute, without limitation, for advertising, marketing, or commercial purposes, without any payment to or further authorization by you.

Copyright ROOT 2022. ROOT is a registered servicemark of Root Insurance Company, Columbus, OH.

Telematics is not used and resulting represented savings are not applicable in California. Referral program also not applicable in California. Visit joinroot.com/califaq for more information. Roadside Assistance purchased as separate coverage in CA.
Updated on
Dec 1, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.4
36.6K reviews
Landon Daniels
December 2, 2023
Feels like a scam. It keeps telling me my score goes up, but every time I check it nothing has changed. The price is good if they actually kept your score accurate. Apparently if you get a 7 they cancel your service. I'm right at an 8 even though it tells me "Your score went up 1! Good job!" Neither of the 2 go up. (The breaking and the one for paying attention.)
2 people found this review helpful
Did you find this helpful?
Root, Inc
December 5, 2023
Hi, Landon. We aim to make the app clear and convenient, so we appreciate you taking the time to share your experience during the test drive. If you have questions about your specific situation or would like to share more details, feel free to reach our customer support team at contact@joinroot.com.
Jason Rodriguez
November 27, 2023
It was a great app and a great company but now there is a "convince fee" (can't be waived) for automatically renewing your 6 month policy, and also an 8 dollar "installment fee" for taking your payment every month. If you find something cheaper that doesn't have all these "fees" use them instead, I for one will be looking elsewhere too.
2 people found this review helpful
Did you find this helpful?
Root, Inc
December 7, 2023
Hi, Jason. While we're glad you like the app and Root overall, we're sorry for any disappointment with your rate. We'll be looking into this, and if you'd like to share more feedback or suggestions, feel free to do so by updating your review here.
Lew Morris
October 9, 2023
App is extremely buggy. On set up, when trying to add the lein holder for the car loan, I get all the way thru it & then it just freezes when trying to save the info. Decided I was going to cancel and magically the cancel button that was supposed to be on the app (and was there when we first signed up), suddenly can't be found. Tried emailing and received no response. Will update this review if anything changes for the better.
70 people found this review helpful
Did you find this helpful?
Root, Inc
October 10, 2023
Hi, Lew. This doesn't sound like the experience we want for you and we'll be looking into it. If you'd like to share screenshots or more details of what you're seeing in the app, feel free to reach our customer support team at contact@joinroot.com.

What's new

This week's release contains a few bug fixes and performance updates.