Fairly simple and easy way to go!
Not reachable I booked with a voucher that worked in the app but my confirmation states another price. Tried to call 3 different numbers in different countries and whatsapped 2 different. No one answers. I made a profil and get no confirmation. I can't see my booking details and don't know how to cancel now. First and last time booking here! Very disappointing!
Worst experience ever I received an email confirming my booking, it stated it was all the way complete. The next day when I am to check in I receive an email stating my booking is not confirmed and that the hotel has ran out of the room type I reserved and asked do I want to pay for an upgrade. Being that I was visiting from the US and had limited Internet access this could have turned into a huge problem. Luckily I was able to work directly with the hotel.
Please fix it Before in jovago there was thousands of hotels in Pakistan but now only few hotels in karachi also too much expensive, where is hotels of Hydrabad, Sukkur, Quetta and other Pakistani cities? Please fix it.
Worst hotel booking ever I booked for an hotel through this app and made a payment to their GTB account. On getting to the hotel the manager or receptionist did not even know of my booking. I called Jumia travel to speak to the manager and they could not agree on payment. I have to pay again at the hotel without discounts and up till now I have not gotten my refund. I have called and called. I have also send several emails. Hotel Ng is the way forward. Bring back Jovago
Jovaga Best/Jumia worst .. Where are the hotels of Pakistan .....Before in Jovago there was hundereds of Hotels in Lahote, Multan etc but in Jumia .... only few main hotels which already available in other top 100 apps
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