I have had my watch for a long while and everything perfect (well apart from an unsync every now and again, nothing a reboot doesn't sort) I have had an update on my Samsung s7 edge and ever since I do not get notifications of my sms messages. Everything else comes through. I have rebooted reinstalled rechecked phone settings/permissioons and done factory reset but still the same. Guessing the app needs update
It would be way better if I could actually sync it with Google fit. I'm getting 403 error every time I try to do that. You guys might want to update your code. Also being able to export data in CSV format (or anything else, actually) would be nice to have.
If Alcatel could help me know why I can't change the background on my watch, it keeps restarting the app as soon as I try to do I , and my phone is an Alcatel idol 4 ... Sooooo its the same maker! Help here if not it would be a 5 star
I upgraded my phone and now my sms and many other notifications do not show up in the app so basically my watch is useless to me now. I had a loaner phone and it even worked so it shouldn't have anything to do with the brand of phone. Any way of fixing this would be great I just got the new phone today so this is pretty disappointing my watch won't be able to be used like before. Not happy. It should work with any android
When set for Fahrenheit why distance in kilometers? Also, being diabetic, data should either be exportable or printable. Also, customer service stinks. Sent in first watch because it failed when simmered in less than 1 ft of water, then they have no ability to track it by READER number, so I never got it back and ended up buying this GO model. Good value for what it does, as long as you never need to deal with this company.
Thank you so much for resolving issues with not receiving alerts/vibrations for calls on nougat 7.0. Love your watch & all features which work flawlessly now. You have the best customer service & techs. Much appreciated. Do not hesitate to purchase any product from this company. Customer service is their #1 priority. Product is fantastic!