
Kim Shaye
I love that the content is family friendly. The platform's horrible: not user friendly & freezes. This doesn't happen with other apps. Most of the content is dated, & the library is very limited. The price is ok, which is why I tried it, but likely will not renew again. Also, I am disappointed that I was automatically charged the annual renewal rate without an email warning, & even though I contacted to cancel the same day- the charge was not reversed. As it stands, I wouldn't recommend Dove.
24 people found this review helpful

A Google user
Good content, horrible new interface. Please allow option for use of old set up. This new one is atrocious. The old option was much easier to navigate and find content. The old way was pretty standard across platforms. Don't try and reinvent the wheel
29 people found this review helpful
Cineverse Corp.
January 17, 2019
Hello Jay! We definitely appreciate your feedback as we are always open to new ways to improve. Thank you for the suggestion as I have forwarded it to our developers. Please feel free to reach our customer support through the email address: support@dovechannel.com or contact us through +1 (424) 353-4451. We'll be more than happy to assist you.

A Google user
Customer service is not readily accessible when they have a promotion and you try and call customer service they will tell you that you have the wrong number and you have to call the number on the website. anytime you want to resolve an issue you can email them because when you call them you can't get through. there should not be two separate numbers for dove customer service as a customer I don't want to try and sort that out.
4 people found this review helpful
Cineverse Corp.
February 7, 2019
Hello! Thank you for the review. You can reach our customer service at +1 (424) 353-4451. We apologize for the inconvenience.