So I've had a lot of issues in the past few months with the updates. Sometimes the app just didn't work at all. I usually have a hard time checking into venues and even got a 2 day block on my account when I tried to check into a metal fest that went on from 12pm to 12 am. They fixed this but it was really annoying having to reach out and explain that I was there and everything. They never set a time limit for checking into a show so they fixed their mistake. I average 4-8 shows a month and have been able to do so with my $25 subscription. Now I see they are changing it up and only allowing 4 she's a month so really all that means is I have to choose wisely. The app has been running a lot smoother for me lately. And checking in had been pretty easy. Keep it up and I'll be happy! All in all Jukely is badass. I've saved so much on tickets and have not to spend supporting the bands merch etc now.
App crashes constantly. Concert check in function barely functions. Customer service is terrible and they never read your initial complaint correctly, but the product itself is fantastic.
This version of the app is a lot better. Way less glitchy than before. Love jukely but a bit sad about the new restrictions they are putting in on the number of events you can attend. Been a member for years now. It pays for itself.
Worst app I've used. They keep attempting to update it and it keeps getting worse. My home location is set, but it defaults my shows to NYC. Half of the time, it won't let me check into shows, which then freezes my passes, even if I attended the show. I wish I could go back to the old interface because the new update is horrible, and I am getting tired of the service interruptions.
No current problems with the app itself. Occasionally I may have to do the uninstall/install thing but no major issues. As for the service, I love it! I love hearing and seeing new bands or ones I've never heard of. Can't beat the cost. Jukely improves lives!
EDIT: I'm not happy about the new TofS going into effect 10/1. I only get to see 4 shows a month at the $25 lvl? I sometimes see 4 shows a WEEK. I'm so disappointed. ///////////// Where has this been all my life? I go to shows all the time and can't believe how much I've saved since getting Jukely lol. My only complaint - What's the deal with the "points"? I keep seeing mention of Levels and getting cards but I have never seen any of this on the app or website? Is it something that was phased out?
* Faster loading of shows.
* Improvements to check-in.
* Other bug fixes and performance improvements.
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