JUMIA Online Shopping

Contains ads
1.86M reviews
Content rating
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About this app

Avoid crowds, stay safe and shop from the comfort of your home. With Jumia 🛒, you open your doors to savings and convenience!

Shop safely and conveniently online with Jumia, the largest online retailer in Africa.

★ Daily exclusive APP-only “Flash Sales” on top products and brands.
★ Early access to sales and special promotions
★ Free, fast shipping in select cities across Africa

Convenience and Quality
From fashion to electronics, find everything you need on Africa’s largest online shopping store. Jumia offers a large selection of international and local brands to choose from so you can shop 100% genuine products delivered to your door with hassle-free returns.

Secure Payment Options
Payment is made easy with secure payment options including cash on delivery, mobile money, or pay using your credit card 💳 with our secure payment portal, Jumia Pay.

Some top items include:
What’s available at Jumia? With millions of products available, we’re confident you will find what you are looking for and more. Some top items include:
- Mobile Phones & Tablets 📱, TVs 📺 and Home theatres
- Laptops, Desktops & accessories 💻
- Large & Small Appliances, Games & Consoles 🎮
- Sporting Goods & Lifestyle products - Dumbbells, Indoor Bikes, Weight Benches 🚴⚽
- Fashion for All - Men, Women, Kids & Babies👗👞
- Kids & Baby Essentials - Diapers, Skincare, Toys, Craft Kits 👶
- Health & Beauty Products - Make up, Perfumes, Hair Care, Vitamins & More 💅
- Home & Living - Furniture, Decor, Bedding, Kitchen Essentials 🛏️
- Supermarket & Grocery Items - Food, Storage, Cleaning Supplies & More 🥫

With the Jumia Shopping APP, you get:

- Customized shopping experience with a personalized feed
- Buyer protection
- Order management: our support team will call you to update you on the status of your order
- International shopping from brands like Apple, Canon, HP, Pampers, Moulinex, L’Oreal, Samsung, Tefal and many more
- Multi-device shopping: whether on a smartphone, a tablet or even on a desktop, Jumia app will keep all the products in your cart as long as you are logged in to your account

Support you can rely on:
Operating in 11 markets in Africa, the Jumia Online Shopping Application is available in Arabic, English and French. Our customer service team is easy to reach and strives to provide you with the best support every step of the way.

We aim to provide the best customer experience; please share your feedback to help us achieve that goal.

Contact us:
Nigeria : https://www.jumia.com.ng/contact/
Kenya : https://www.jumia.co.ke/contact/
Egypt : https://www.jumia.com.eg/contact/
Ghana : https://www.jumia.com.gh/contact/
Morocco : https://www.jumia.ma/contact/
Algeria : https://www.jumia.dz/contact/
Ivory Coast : https://www.jumia.ci/contact/
Senegal : https://www.jumia.sn/contact/
Tunisia : https://www.jumia.com.tn/contact/
Uganda : https://www.jumia.ug/contact/
South Africa : https://www.jumia.co.za/contact/
Updated on
Nov 22, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.83M reviews
Dr. Ifeoma ofurum
October 23, 2023
The app is really good, and it's actually my favourite online marketplace for various items. The prices are moderate too. But I wonder why I have to pay the shipping fee per item considering they're being delivered to the same person. That's quite discouraging! Please, something should be done about that. Perhaps to encourage people to buy more, you could make shipping costs per 3 items purchased rather than per one item.
2,328 people found this review helpful
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October 25, 2023
We apologize if our app did not meet your expectations. Actually, shipping fees have been split into different ranges and are automatically generated depending on your location, category and size of product. However, your feedback will be forwarded to the relevant department to be considered.
Raymond Emmanuel
November 27, 2023
I recently purchased a phone from your platform. Regrettably, the device had technical issues related to messaging and connectivity, which severely hindered my ability to access social media and other essential functionalities. Consequently, I promptly initiated a return within the stipulated return window. To my surprise, I received notice that the phone was sent back to me instead of processing a refund. This has not only caused inconvenience but also added frustration to an already disappoint
30 people found this review helpful
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November 28, 2023
We're so sorry if our service was lacking. Kindly note that we are working on improving our services in all aspects and we hope that it meets your expectations very soon. *What country are you from to pass on your feedback ? Our apologies for any inconvenience we may have caused you !
Wahab Bello
November 3, 2023
While the app is good and I've made several purchases, I feel the shipping fees need to be worked on. For example, if I'm buying a shirt worth x amount and the shipping cost z amount, why should I pay the exact same cost of shipping per item if I'm buying more than one considering it's the same address.
144 people found this review helpful
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What's new

Hello Jumia Fans!

With this new version, we did some stability improvements and bug fixing so you can have a high-level shopping experience while shopping with our app!

If you like these changes, please let us know by rating and reviewing us in the Google Play Store!