JUMIA Online Shopping

Contains ads
1.63M reviews
Content rating
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About this app

Avoid crowds, stay safe and shop from the comfort of your home. With Jumia 🛒, you open your doors to savings and convenience!

Shop safely and conveniently online with Jumia, the largest online retailer in Africa.

★ Daily exclusive APP-only “Flash Sales” on top products and brands.
★ Early access to sales and special promotions
★ Free, fast shipping in select cities across Africa

Convenience and Quality
From fashion to electronics, find everything you need on Africa’s largest online shopping store. Jumia offers a large selection of international and local brands to choose from so you can shop 100% genuine products delivered to your door with hassle-free returns.

Secure Payment Options
Payment is made easy with secure payment options including cash on delivery, mobile money, or pay using your credit card 💳 with our secure payment portal, Jumia Pay.

Some top items include:
What’s available at Jumia? With millions of products available, we’re confident you will find what you are looking for and more. Some top items include:
- Mobile Phones & Tablets 📱, TVs 📺 and Home theatres
- Laptops, Desktops & accessories 💻
- Large & Small Appliances, Games & Consoles 🎮
- Sporting Goods & Lifestyle products - Dumbbells, Indoor Bikes, Weight Benches 🚴⚽
- Fashion for All - Men, Women, Kids & Babies👗👞
- Kids & Baby Essentials - Diapers, Skincare, Toys, Craft Kits 👶
- Health & Beauty Products - Make up, Perfumes, Hair Care, Vitamins & More 💅
- Home & Living - Furniture, Decor, Bedding, Kitchen Essentials 🛏️
- Supermarket & Grocery Items - Food, Storage, Cleaning Supplies & More 🥫

With the Jumia Shopping APP, you get:

- Customized shopping experience with a personalized feed
- Buyer protection
- Order management: our support team will call you to update you on the status of your order
- International shopping from brands like Apple, Canon, HP, Pampers, Moulinex, L’Oreal, Samsung, Tefal and many more
- Multi-device shopping: whether on a smartphone, a tablet or even on a desktop, Jumia app will keep all the products in your cart as long as you are logged in to your account

Support you can rely on:
Operating in 11 markets in Africa, the Jumia Online Shopping Application is available in Arabic, English and French. Our customer service team is easy to reach and strives to provide you with the best support every step of the way.

We aim to provide the best customer experience; please share your feedback to help us achieve that goal.

Contact us:
Nigeria : https://www.jumia.com.ng/contact/
Kenya : https://www.jumia.co.ke/contact/
Egypt : https://www.jumia.com.eg/contact/
Ghana : https://www.jumia.com.gh/contact/
Morocco : https://www.jumia.ma/contact/
Algeria : https://www.jumia.dz/contact/
Ivory Coast : https://www.jumia.ci/contact/
Senegal : https://www.jumia.sn/contact/
Tunisia : https://www.jumia.com.tn/contact/
Uganda : https://www.jumia.ug/contact/
South Africa : https://www.jumia.co.za/contact/
Updated on
Jan 25, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted
1.63M reviews
Eric Kamunge
January 27, 2023
The new version is destroying my previously great experience. 1. It always runs into issues connecting to Internet when I am on wifi. 2. It doesn't update my saved items as expected. I now have to use the cart to save stuff. 3. A Suggestion: Can you add a capability to select items I wanna check out, even if they're in the cart. Could really work when my card payment limit is exceeded by one batch. I can checkout the other batch subsequently without having to go search for the items again.
50 people found this review helpful
Did you find this helpful?
January 27, 2023
Hello ! Thank you so much for taking the time to review our app. Of course all your remarks and suggestions are always welcomed. They will be forwarded to the app team.. and please be assured that we're incorporating our customers feedback to improve the app and our services in general.
Damilola Femi
January 25, 2023
The app didn't allow us to change our pickup station after placing the order. We changed location temporarily few days after placing the order and we needed to change our pick up station so as to pick the items easily. Due to this reason, We are currently experiencing issues. Also, the pick up station in question didn't contact us in time after discovering that one of the items was malfunctioning having placed a return request.
81 people found this review helpful
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January 24, 2023
We're so sorry if our service was lacking. Kindly note that we are working on improving our services in all aspects and we hope that it meets your expectations very soon. *What country are you from to pass on your feedback ? Our apologies for any inconvenience we may have caused you !
Henrietta Irikannu
January 16, 2023
Great online store. I've been able to get a lot of items at discounted prices. And, they were exactly what I ordered for. Though, any means of payment asides from using cards or payment on delivery is difficult. When you want to buy an item, search very well because some vendors have extremely high prices while others have reasonable prices. Thank you Jumia!
270 people found this review helpful
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January 16, 2023
Thank you for shopping with us. We appreciate your business. Our company’s goal is to provide high-quality products and attentive customer service to valued customers like you. We hope to meet and exceed your expectations!

What's new

Hello Jumia Fans!

We updated our app to fix some issues with our features in order to deliver a better user experience.

If you like these changes, please let us know by rating and reviewing us in the Google Play Store!