I am unable to log into the app. It always saying problem fetching data and whenever i select on the 'continue shopping' the app doesn't take me to a new page. Am just stuck in the scre that says 'problem fetching data'. You'll get the need stars if this problem is solved, thank you.
I just hate how you guys do business and believe me am not alone...slow,unreliable and you don't even have a call up customer service where we can speak to agents..you will be exposed as frauds very soon
Been encountering problems fetching data for a week now while the site through a browser works just fine. You guys need to fix the bug on the app, ASAP
I entered everything correctly...i had to use my other account to other for the same product again...i called your customer care services...i was satisfied with what I heard buh I'm still waiting for my order...i is jumia express order shouldn't take too long I suppose....I'll just wait and see
We have encountered problem fetching data,that's what this app keep saying since this black Friday started,and av uninstalled and reinstalled but still thesame,is this one witchcraft or what
Very good but not all the desktop features are in here. Like this morning I tried getting Jumia contact information on the App urgently for a cancellation of an order. I couldn't get even ur phone number or email address on the App. So I had to use the desktop for me to get that. How about the raffle draw. I can't do it too on the App.
Hello Jumia Fans!
We've worked on improvements on Login so that you can have a better shopping experience while buying on Jumia.
Also we've done some performance improvements and bug fixing to improve our Jumia App!
If you like these changes, please let us know by rating and reviewing us in the Google Play Store!
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