The App is good, easy to use and products are fairly priced. However there is need to work more on the delivery of goods as some of the dispatch riders do not measure up. My goods were returned by one of them to the store and my order cancelled while I was still awaiting delivery and refund is yet to be received after two months, it's really frustrating sometimes.
Well Jumia is great because it's made online shopping fun using this app. I think they're the reason other guys are even investing in online marketing. My only plea is that they include products from other marketers like 'fos' sneakers and stuff cos some of the prices are scary looking at the financial standing of most people on this part of the world. With that said I still believe Jumia is the biggest online market in Africa.
JUMIA KENYA have just become thieves or extortionist. How can you charge delivery cost more than a shipped item? Why did you change delivery Costs? That's y i simply look for an item on jumia, check specs,check prices, then i simply go to any best shop selling the same item and bargain downwards. Hence don't pay those hefty delivery charges. I have used jumia for 5yrs. But starting 2018 have changed tact.
Sub par to say the least. You people can do much better. I have been experiencing issues while trying open the app on my phone. The issue where it keeps saying "error fetching data". A customer seems to have figured it out. I think you should listen to them. He said everytime he uses his Glo line for data, he experiences that problem. I am here to say me too. Thank you
Jumia is doing good, but you can do much better. There are a number of simple items found in other online shops, such as AliBaba, Amazon, etc, that can't be provided by Jumia. And I really want to patronise Nigerian establishments. Please extend your reach to much more areas.
I wanted to purchase like 6 items(like carrot oil etc) which is not up to #5000 and when I wanted to pay #5200 was added and said its for shipping fee. That's when I got discouraged and cancelled all orders and deleted the app. If its Konga am ordering from I pay on delivery and I can still reject items delivered if its not like what I saw online. Konga charges their normal shipping fee if am ordering once and all the items are weightless.
Hello Jumia Fans!
We've worked on improvements on Login so that you can have a better shopping experience while buying on Jumia.
Also we've done some performance improvements and bug fixing to improve our Jumia App!
If you like these changes, please let us know by rating and reviewing us in the Google Play Store!
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