JUMIA Online Shopping

Contains ads
4.3
1.43M reviews
50M+
Downloads
Content rating
Teen
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About this app

Avoid crowds, stay safe and shop from the comfort of your home. With Jumia 🛒, you open your doors to savings and convenience!

Shop safely and conveniently online with Jumia, the largest online retailer in Africa.

★ Daily exclusive APP-only “Flash Sales” on top products and brands.
★ Early access to sales and special promotions
★ Free, fast shipping in select cities across Africa

Convenience and Quality
From fashion to electronics, find everything you need on Africa’s largest online shopping store. Jumia offers a large selection of international and local brands to choose from so you can shop 100% genuine products delivered to your door with hassle-free returns.

Secure Payment Options
Payment is made easy with secure payment options including cash on delivery, mobile money, or pay using your credit card 💳 with our secure payment portal, Jumia Pay.

Some top items include:
What’s available at Jumia? With millions of products available, we’re confident you will find what you are looking for and more. Some top items include:
- Mobile Phones & Tablets 📱, TVs 📺 and Home theatres
- Laptops, Desktops & accessories 💻
- Large & Small Appliances, Games & Consoles 🎮
- Sporting Goods & Lifestyle products - Dumbbells, Indoor Bikes, Weight Benches 🚴⚽
- Fashion for All - Men, Women, Kids & Babies👗👞
- Kids & Baby Essentials - Diapers, Skincare, Toys, Craft Kits 👶
- Health & Beauty Products - Make up, Perfumes, Hair Care, Vitamins & More 💅
- Home & Living - Furniture, Decor, Bedding, Kitchen Essentials 🛏️
- Supermarket & Grocery Items - Food, Storage, Cleaning Supplies & More 🥫

With the Jumia Shopping APP, you get:

- Customized shopping experience with a personalized feed
- Buyer protection
- Order management: our support team will call you to update you on the status of your order
- International shopping from brands like Apple, Canon, HP, Pampers, Moulinex, L’Oreal, Samsung, Tefal and many more
- Multi-device shopping: whether on a smartphone, a tablet or even on a desktop, Jumia app will keep all the products in your cart as long as you are logged in to your account

Support you can rely on:
Operating in 11 markets in Africa, the Jumia Online Shopping Application is available in Arabic, English and French. Our customer service team is easy to reach and strives to provide you with the best support every step of the way.

We aim to provide the best customer experience; please share your feedback to help us achieve that goal.

Contact us:
Nigeria : https://www.jumia.com.ng/contact/
Kenya : https://www.jumia.co.ke/contact/
Egypt : https://www.jumia.com.eg/contact/
Ghana : https://www.jumia.com.gh/contact/
Morocco : https://www.jumia.ma/contact/
Algeria : https://www.jumia.dz/contact/
Ivory Coast : https://www.jumia.ci/contact/
Senegal : https://www.jumia.sn/contact/
Tunisia : https://www.jumia.com.tn/contact/
Uganda : https://www.jumia.ug/contact/
South Africa : https://www.jumia.co.za/contact/
Updated on
Aug 11, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted
4.3
1.43M reviews
Fortune Hyacinth
August 5, 2022
I have bought 2 items of relatively high prices with them now. The shopping experience on the app is lovely, they deliver on time, my items were exactly what I ordered and they accept refunds. Edit:I have just one complaint, when I search for an item(especially if it's a specific search), the app automatically adds a price filter on the search results. So that I cannot see listings below a certain price. Say, I can see blacks handbags below 1000. It can't also be manually adjusted
252 people found this review helpful
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JUMIA
July 28, 2022
Thanks a lot for the 5 rating dear user ! Seeing you satisfied is our ultimate objective.
Mercy Ehiedu
July 28, 2022
Jumia is quite responsive when you order an item, but very irresponsive and non challant when you have an issue with the order. It is as though they have deliberately programmed the app and the backend people in such a way as to avoid the customer with issues. And trust me, if you eventually ever get someone back end, they will avoid giving you help like a plague
716 people found this review helpful
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JUMIA
July 28, 2022
We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details at Jumia.online.shopping@jumia.com.
Phil flow
August 5, 2022
Though I have enjoyed using this app for a long time, I'm currently having a connection issue with the app on my internet. I have cleared cache and even data but did not resolve it including installing and installing. It keep displaying "No Connection, An internet error occurred, please try again". It's so frustrating as other apps are working fine.
89 people found this review helpful
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JUMIA
August 5, 2022
Our apologies for the inconvenience. This can be caused by corrupt cookies or cache. So what we suggest is that you go to settings ➞ Apps ➞ Jumia App ➞ Clear the Cache and remove Cookies (This will log you out of the app, but you can login again). Please give it a try and let us know how it went.

What's new

Hello Jumia Fans!

This latest version brought the improvement of some features that were displaying some errors to our customers. We also took the opportunity to make some technical and layout adjustments and offer a more stable application with a better shopping experience.

If you like these changes, please let us know by rating and reviewing us in the Google Play Store!