Very useless shopping app when it comes to returns and refund. They give you voucher code which doesn't work at all. When you call their cc line, you spent about five minute answering computer questions before finally speaking to attendants, who promise to resolve your issue, to no avail. Finally your next calls are engaged. Can't be reached with my money lost.
Please your new update is horrible. It crashes like crazy. I open my app to see it crashed already . I close and open and it is still crashed. For like 10 times. I have to go online via website to shop. It is not cool. Fix it!
خدمة سيئة للغاية. تأخير فى توصيل الطلبات اكتر من15 يوم و إعادة الطلبات مع إن رسائل تأكيد الوصول واصلة متأخرا Bad quality orders. Tooooooo late in delivery system Recommend not to deal with at all
Worst app I ave ever seen worst customer service worst everything they said 4 days to deliver order and u have to wait more than a month and no one will take care your complains I didn't recommend at all souq is better kind of
Cannot search out specifically, when you type a device name and model it brings out vague results. Type a phone name it gives you accessories. I'm disappointed
I am sharing this out of pain because since 2015, l return an item to you but up till date no response to how do I get my money back. Am highly disappointed
Hello Jumia Fans!
We’re excited to announce some new features that will improve your shopping experience!
Now your Shopping Cart is shared across devices, so if you previously added a product from Desktop, it will appear on your App, if you are logged in with the same account.
Also, the products that have gotten out of stock, are now kept in the cart.
If you like these changes, please let us know by rating and reviewing us in the Play Store!
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