Bikes are great if you can find a working one. Been using it for a short while, but beware ghost bikes (app says there's a bike there, but there isn't - I spent 15 minutes one night walking around a block that was supposed to have 3 bikes and didn't find any), spotting a bike but keypad says it's locked for repair, and bikes that have unresponsive keypads and aren't showing up on the app at all.
This app doesn't work for me. I'm trying to create an account and as soon as I choose DC as my network I get a white screen. That's it.
Bikes are great, app is buggy. Takes minutes to cancel a ride when the bike I reserved doesn't show it's reserved on the keypad, and asks for my account number. I'm just waiting around for it to finish.
Clean interface and seem less handoff to bike checkout. Good pedal assist.
Their onboarding process ain't great. You sign up, enter a password, enter a pin, pay them, THEN they arbitrarily decide to activate your account when they feel like it. So when you're first looking at a bike, you're not gonna ride it--go sign up days beforehand. The bikes themselves are dodgy too. One of them had only half the buttons working. The other one was cycling random stuff on its screen (b&w lcd) so fast that in the 25-degree weather none of it was readable. I haven't gotten to actually ride one yet because my account wasn't activated in time.
JUMP is by far the best dockless bike-sharing service currently existing. It offers the most feature-rich and fulfilling cycling experience, and the team behind it has done an excellent job deploying and maintaining its fleet. The bicycles themselves are very high-quality, durable, and electric, which are very fun to ride, require less physical exertion, and can allow for much longer trips, and because of their locking mechanism, don't contribute to urban clutter like limebike, mobike, spin, or ofo. The team behind jump has done an excellent job deploying the bicycles, and they clearly demonstrate respect and consideration for the cities and public infrastructure they operate in, to the point where these bikes feel like they belong in the city and are a part of our public transportation options. My only criticism is that there are not enough bicycles deployed yet, so they're fairly rare; and they could be re-distributed throughout the city more often like how capital bikeshare does it; many bikes tend to drift towards the outskirts of the city and stay there, making commuting with one difficult.
Happy 2018 riders! So much coming your way from JUMP this year. Here’s an overview of what’s new today:
- New year, new app icon.
- Added battery level indicator for each bike.
- Walking directions to help you get to that bike nearby.
- Improved overall stability and performance.
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