UPDATE : Tech support fixed the app, and now I love it! I would love to use this app, but could not get any tour guides to download. Did receive prompt response from support after first email, tried suggestions from support, they did not help. No response from support after emailing to tell them that. Would love to rate five stars if the darn thing worked!
Bought the 1 year subscription hoping to access the guides. they charged the credit card and didnt activate the service. The only way you can contact them is through email and they don't respond. How can you charge 30$ for a service without testing whether your app works. It is such a pain for the customers. I was supposed to go to a national park the next day and I couldn't access the guide. I paid 30$ and I don't even have a way to get refund.
This app claims to work without internet or cell service. It does not. It's hard to get service in most national parks anyway and this app took my $30 for a 30 day use of any tours they have. It shut off after 48 hrs and wanted more money. I waisted my opportunity at 2 national parks. Don't waste your time or money.
Love this app. And when I had a technical problem they were terrific in getting it solved.
Great when it works but unfortunately it constantly crashes and freezes - tried to contact support via the app which didnt work but when i emailed them i got a very quick refund so thanks for that
We loved this app for Yellowstone!! It reminded me of the movie Jurrasic Park where they had their ride narrated. My girls and I learned souch about the park. I esp. loved the history!
- Bug fixes.
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