So far every order has been delivered like they shook it up before giving it to me even though I always tip because it is "recommended". The wait time is the worst of any delivery app I have tried. The only time that makes sense to use it is if you know in advance that you will be hungry within an hour, otherwise you might as well use a different app
total garbage. Most places are pickup only, which defeats the whole purpose of online ordering. good luck. going back to ubereats..
Terrible service. Delivery times are never met...not even close. Have tried on and off for years and they just never get it right. Use a different company.
Ordered 3 or 4 times. Saturday night took a while, Wednesday night didn't, as expected. Confirmation by phone this time, the personal touch. Improvements?: filtering options to help the indecisive would be cool.
Never received my order. Just eat cancelled my order and didn't notify me. The app is garbage doesn't live track the status of your order. Skip the dishes is way better.
I am usually very liberal with my reviews, but these guys terrible customer service has me posting this. They have no attitude of retaining a customer, made an error of an order delivery at their end and made no effort to even feel sorry about it. Customer service representative I spoke with was like yeah will cancel your order, no regrets or politeness in conversation. Skip the dishes did the same once, called immediately to apologize gave 5$ bill credit for next order and that's how it's done! It's not about 5$ it's just owning up to your mistake! and oh the best part when I called the first time and said no to the survey I was on hold for like 15 minutes, I disconnected called back again and said yes to survey, boom connected instantly. What a sham, uninstalling the app moment I receive my refund.
We’re proud to unveil a completely new look for the Just Eat app. The fresh new design is just the tip of the iceberg, though – we’ve been fixing bugs and streamlining your ordering process, too.
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