Great service, competitive prices. It's easy to book and I/we always have a lovely, friendly driver! Some of the most fascinating people I've met in London drive minicab; who knew? I can honestly say I've never had an unpleasant experience; late for a couple appointments that were WAY far away (once was purely traffic) but I just book earlier now. Just in case. Small price to pay. Well worth it, if you live rather far out in east London, are unable to take transit and have appointments in central/north London relatively often. Love it.
Terrible service and customer service Booked a cab to pick my parents up at the airport for 3pm, received a text stating where to wait for the cab in the airport. They stood there for 50 minutes and no sign. Extremely difficult to get hold of kabbee. Apparently cab broke down and they didn't see it necessary or courteous to text or call me or parents to inform them. No apology no compensation no response from their 'customer service' email. AVOID AVOID AVOID
Terrible service! Would always recommend uber over kabbee! Missed our flight thanks to a late cab that then kicked us out of the cab after we were seated and ready to go! Kabbee very unhelpful even when I complained as we were treated so badly. Uber always has been much more professional and has always rectified any issues. This app is now deleted!!
More expensive than black cabs and won't let me use the discount code unless top up account first and take longer to arrive than Uber I did the exact same journey with the Gett black cab app and the price was £6.40 (+ I gave a 10% tip to make it £7.04).Kabbee charged me £8.40. Also, the £10 discount code wasn't accepted as I later found out that I had to top up a minimum of £10 from my credit card to then use the code on top. So I paid £8.40 cash-lucky I had cash on me as didn't expect that. Uber is also much quicker to arrive because they have so many more drivers all around London.
After 3 years, I have had enough bad experiences with kabbee to terminate my account and uninstall the app. Rude drivers with no accountability when they are late. If you exceed 5 min while coming down from the apartment, they start charging you! Even if it's 6 min. Operators don't understand English and always side with drivers on complaining. I will use uber and strongly advise everyone to avoid kabbee.
A bit dodgy, reliable but not all the time. I have been using Kabbee for a while now. I always recommend it over Uber because uber has always been a nightmare. Kabbee is an amazing app for planned and at times unplanned travel as well. Unlike uber, I can book my trip in advance which gives me a lot of peace of mind especially when booking for airports etc. On the other hand, when looking up cabs on the app, the prices fluctuate within minutes by about 10-20% (from the same vendor and same time) which won't be a case if I call my local taxi company.
- improved push notifications and minor fixes
- Removed 50p credit card charge
- Improved general app performance
- New ratings system launch
- Medals awarded to good fleets
- Kabbee Loyalty scheme launch
- Added ability to redeem voucher code
- Fixed a crash
- Improved performance on Track My Kabbee
- Fixed some minor bugs which caused the app to crash
The biggest, fastest & most reliable taxi service for cities in the UK & Ireland