Terrible service and customer service Booked a cab to pick my parents up at the airport for 3pm, received a text stating where to wait for the cab in the airport. They stood there for 50 minutes and no sign. Extremely difficult to get hold of kabbee. Apparently cab broke down and they didn't see it necessary or courteous to text or call me or parents to inform them. No apology no compensation no response from their 'customer service' email. AVOID AVOID AVOID
Terrible service! Would always recommend uber over kabbee! Missed our flight thanks to a late cab that then kicked us out of the cab after we were seated and ready to go! Kabbee very unhelpful even when I complained as we were treated so badly. Uber always has been much more professional and has always rectified any issues. This app is now deleted!!
It's okay I don't mind using kabbee but the things I don't like is that although the company claim they don't charge extra at peak times they really do! And it would be great to have more rewards and appreciation by the company. A small fiver here and there in comparison to the amount you spend isn't anything to look forward to. In fact sometimes it's quite off putting that you don't get anything back to be fair
Data mining app Norton scanned it after install then realised it copies sim contacts info and what apps are installed on the phone. Norton's recommendation was to uninstall. I uninstalled but sadly it was too late as that data was already sent to you at point of installation. You need to step up and make a change here. I don't trust you and neither will others after reading this.
Annoyed Should be made clear that any promotional credit is not offset automatically against the cost of the journey. You have to top-up your account and only then can you utilise the promotional credit. Should be like Uber and other taxi apps that utilise your promotional credit first and then charge your credit. I don't want Kabbee to be holding on to my unused funds when I top up. Very annoyed!
All wrong Via does not work, pick up from airport with flight details doesn't work. I booked a pick up later on my arrival and i got a call confirming that the car was coming immediately. No via registered either and in the end I had to pay more
- improved push notifications and minor fixes
- Removed 50p credit card charge
- Improved general app performance
- New ratings system launch
- Medals awarded to good fleets
- Kabbee Loyalty scheme launch
- Added ability to redeem voucher code
- Fixed a crash
- Improved performance on Track My Kabbee
- Fixed some minor bugs which caused the app to crash
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