DO NOT USE THIS APP. IT DOES NOT WORK PROPERLY. The manual mode does not work at all. Once they have your Credit Card details you will get no support whatsoever. I have requested a "password reset" a few times a day for nearly a month. Still no response from the developers. This App should be removed from the Play Store. Support from this developer is absolutely appauling.
I bought prepaid without knowing that they cover only a couple of places in Gauteng making it useless. They don't tell you this when you install the app. They refuse to reply to queries and refuse to refund my prepaid. Do not download. You will be taken for a ride too.
The interface is really old fashioned and unnecessarily cluttered. It reminds me of those first generation apps which were just reskinned websites. It's riddled with bugs, and customer support is terrible - my email query was only replied to 48 hours later, and was unprofessional and unhelpful. Definitely the worst ticketless parking system I have experienced. Far easier to use the old fashioned ticket system. Terribly disappointed that Mall of Africa, which purports to be a premium experience, would decide to go with such a sub-par ticketless system.
This app does not work properly. Exited the parking at Mall of Africa and the boom did not open even though I had funds in my account. Mall staff let me exit but 5 hours later it's still charging me for parking. Rubbish app.
I'm so angry. Why give the option to people in Cape Town? I'm sitting with credits that I cannot use! It's ridiculous! Now I'm told the credit will remain until your service rolls over to Cape Town
Expand! Please expand this service! Amazing and I love it. Simple app to use this is just on point. There should be a monthly statement as to have a budget when depositing. Discovery link does not work and there should be other methods than credit prepaid
We've added an option that allows you to select where you want to use KaChing
We have taken a lot of feedback from you guys about the app and how you use the service and we have completely redesigned the app to make it easier and faster to use!
We have also listened to a lot of feedback around the pricing, and ultimately decided on the best pricing model we could think of, free! You now get all of the convenience and only pay the normal parking fee you would have paid! No extra cost!
Transform in robot car & park smart car in futuristic euro train parking game