Unity Mobile extends the call control, visual voicemail, service configuration, Busy Lamp Field, directory integration and IM&P capabilities of Unity Client to the mobile phone, allowing you to take your business identity with you.

The underlying cellular number is completely masked when both making and receiving calls, providing a total “one number” solution.

Unity leverages BroadWorks Anywhere functionality with the native dialler on the mobile device, greatly enhancing reliability and simplifying support for service providers.

Supported Features:

• Call Control: Hold, transfer, conference, call recording. Both for inbound and outbound calls
• Visual Voicemail: Download, play, delete and view all voicemails
• Contacts: Lookup group/enterprise and personal contacts from BroadWorks, as well as contacts stored on the mobile device.
• Busy Lamp Field: See the phone status of any user in your group or enterprise
• Send SMS and Emails: Use the native apps to send SMS messages and Emails to contacts with a mobile number or email address in their profile.
• Instant Messaging: IM any other Unity user in the group or enterprise, or set your presence status for others to see.
• Service Configuration: Control your VoIP environment directly from Unity Mobile. From activating Do Not Disturb to managing your call center availability and visual voicemail to creating conference calls.
• Dark mode
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What's New

Brand New: Salesforce Edition! Integrate your Salesforce CRM platform with Unity Mobile to:
- Pop the CRM Contact
- Automatically log calls against the CRM
- Edit the automatic Salesforce call log entry
- Search and save Contacts and Leads to your favourites
- Send SMS and Emails to SF contacts using native apps
- Identify missed calls and voicemails from Salesforce contacts

(Optional CRM Connector licence required for Salesforce integration)
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Additional Information

Updated
April 8, 2021
Size
Varies with device
Installs
5,000+
Current Version
Varies with device
Requires Android
Varies with device
Content Rating
Interactive Elements
Users Interact
Permissions
Offered By
Kakapo Systems Ltd
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