So useful Works great, especially after trying to send in reports through the website, which does not work. Some of these ratings may be referring to earlier versions.
Nice app The updates to the app have worked out well. I like the features and the 311 entry works well.
Lacks a 'recent' function
Constantly Freezes Great use of our tax dollars, Mayor Erkel.
Important tool, please improve it! Tried to submit a parking violation report and it fought me almost every step of the way. Wouldn't accept my name in firstname [space] lastname format, even though that what the error message demanded. Then it wouldn't accept my email address or my phone number. Removing hyphens from the phone number helped, and submitting my name with the first name capitalized and the last name in all lower case seemed to work. Which makes me think that the app will reject all Asian names which come in 3 parts, not "firstname lastname." Then, when I finally got it to accept my contact info, I got (twice!) an error message saying my image could not be uploaded. Please fix it! This is a worthwhile service and I'm glad that the City is making an effort.
Inadequate Doesn't include enough options. I couldn't report a failed stop light, unmowed lawn, or clogged storm drain. And in Android 5.1 it just freezes on the splash page.
Changes the look and feel of the app.
Resolved the camera not attaching images taken to the case.
Removed permissions not needed for app functionality.
Reporter name fixed allowing for suffix in the last name.
Fixed the default location of of the app.