Forgotten App The city created an app for 311 and then forgot about it. The app is useless. It is never updated and is basically a cheap browser that pulls up city pages. I submitted a report about an overgrown lot in my neighborhood using the app back in March. When I called to get info on the report using the reference number provided by the app, the CSR had no information on that number. When the lot was eventually cleared, the app never closed the report. An embarrassment of an app.
Don't use Auto-fill! It worked great until it asked for my name. When I submitted a report, it kept prompting me to insert a valid reporters name! I tried my name & husband's name, nothing worked! I communicated with all who could help me, I uninstalled and reinstalled, I felt my time wasted. Nothing worked! Maybe an update might help. Or the old fashioned way, call the city & sit on hold. Update: I was using auto-fill to insert my information, I re-entered my information manually and it finally submitted my report.
Seems ok Issue : If the app is delivering a report ,the very lazy,incompetent COSA staff just doesn't give a damn,Which isn't hard for me to believe.Why are reports made Not staying in "Filed Reports" folder? They vanish.Can't keep track of progress.
Doesn't work, Note 4, VZW, 6.0.1 Don't bother.
311 app Great app..great results
Worthless Reported a stray dog that barks all night. One hour later they send me an email saying case closed and dog is still there. What Crap!
- Update to default location when GPS location can not be detected.
Utica 311 allows you to report non-emergency problems with images to City Hall.