24 reviews
Content rating
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About this app

The iOn HEALING™ Mobile App from KCI USA, Inc. (KCI), now a part of 3M, is free for use by healthcare professionals in the U.S. The app offers a suite of tools designed to improve customer support, streamline business processes, and facilitate more efficient and effective communication between healthcare professionals and V.A.C.® Therapy representatives. The iOn HEALING™ App serves to facilitate a healthcare provider’s relationship with KCI by providing the following main functions:

• V.A.C.® Therapy Orders: Place V.A.C.® Therapy or V.A.C.® Dressing & Supply orders for patient use in the home and instantly transmit them to KCI for processing of homecare orders (KCI is the Covered Entity billing for the ordered DME products)
• Manage Outcomes: Send patient’s wound assessments to KCI for DME reimbursement and claims processing (TPO)
• Connect & Consult: Contact the local V.A.C.® Therapy representative to discuss potential treatment options or to request support
• Product Navigator: Find appropriate treatment options to best manage a patient’s wound
• Product Portfolio: Obtain information on the wide range of wound therapies and dressings available from KCI
• Video Tutorials: Learn about products, dressing application techniques, mechanisms of action, and much more

Learn more about the iOn HEALING™ App at

For questions on iOn HEALING™ App in the U.S., please contact your local V.A.C.® Therapy representative or call 1-800-275-4524.

©Copyright 2020 3M. All rights reserved. 3M and the other marks shown are marks and/or registered marks. Unauthorized use prohibited. PRA-PM-US-02304 (03/20)
Updated on
Sep 14, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

19 reviews
Justino Justino
September 15, 2020
Can't even create an account. Several boxes like CITY, I can't even choose a different number. The only number you can choose it's ZERO, but that doesn't work
4 people found this review helpful
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Tom Ellefsen
August 3, 2020
Won't let me log in, stating "Update Required" even when I've literally just installed it from Google's Play Store. Come on KCI - get it together. Nurses don't have time to trouble shoot your software...
11 people found this review helpful
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Jackie Gartland
September 26, 2023
Can't login. TERRIBLE
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What's new

Performance improvements and bug fixes