
Athira K
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It is really good to see such an app dedicated to public service. However, I have a small suggestion regarding the SOS option. It would be helpful to include a tooltip or brief information explaining when and why it should be used. Currently, when the SOS option is clicked, the call connects immediately, which may lead to accidental calls. The placement of the button could be reconsidered, and a confirmation popup before initiating the call would help prevent unintended usage.
1 person found this review helpful

Ananda Kundu
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The app may have various facilities regarding the easy access of government documents. But , from the latest update, NIOC certificate, person verification, and other certificates regarding windows are not opening anymore and sometimes it's loading continuously. Some glitches are there, it's not due to any network issue or anything. The same issue is coming after re-installing also. one more thing, that specific website (if opened in Chrome/edge/any browser) facing the same buffering issue.
Kerala Police
3 December 2025
Dear Sir,
Sorry for the inconvenience. Please reinstall the app. If the problem exists, please share your contact details at mobileapp.pol@kerala.gov.in

Francis Rohan John
Good UI but absolutely bonkers UX! Most of the time the app gets stuck or shows no data or captcha doesn't work or something else. I made payment but the page froze and I didn't get confirmation except that payment was deducted.
1 person found this review helpful
Kerala Police
18 February 2026
Dear sir,
Sorry for the inconvenience. Please share your contact details to our mail id 'mobilapp.pol@kerala.gov.in'