App Doesn't Work This app is useless. It used to work fine. Now every time I try to log in I get a system error message. These attempts count as a failed login and therefore lock me out of my account entirely and I have to call the number and wade through automated hell im order to get this straightened out. I would give it -5 stars if I could.
Key Bank is a JOKE Every time you try and open the app it says A SYSTEM ERROR OCCURRED - TRY AGAIN OR COME BACK LATER. How can you have such an awful app? I would not recommend this bank to anyone.. Use Civista or PNC. At least they have decent apps.
Won't open It used to work just fine, but after "bug fixes" that's no longer the case, I can't ever open it. Also the app design is way out of date. December 4 update; still nonfunctional, deleted to make room for apps that work.
I can't belive that I relied on this app as much as I did. I now am very agitated on a daily basis due to its "System error" I've done, and talk to everyone I could and no fixes . Please make it great again. I miss this app alot. It was very convenient for someone trying to run and operate there own busines.
Works great on my Samsung G 5 Only thing I'm asked for at login is my username and password, same as the website. And I definitely want that much security in case somebody grabs my phone! Everything else functions just fine.
Worst mobile this app needs some work. This is pathetic for the technology we have now day. I am very disappointed and think I will close my account with KEY BANK. Hope others have better luck. But I would not waste my time.
Minor Bug Fixes
Tap and pay with your phone, get instant notifications, and lock your cards.