Update sucks ! It was a good app that i would rate 5stars before recent updates. After update i could only see my checking account without ability to do anything with it. Now button is added for making transactions , but it's still missing my other accounts at Key, that i could see and operate before. And i don't see how to add existing account to the app. C'mon, Keyguys, don't fix what is working well !
Would be good except for check deposits I like the new version, and the fingerprint thing works fine for me. Everything works fine except for the new automatic check deposit camera. It is horrible, and I mean absolutely horrible. It literally never works right and takes way longer than just taking the picture myself. It always says closer or more light when the image is perfect and works fine if done manually. Make that an optional feature or get rid of it and you'll be on the right track.
The old one was better I can not tell you how much I HATE this new update. I want to close my accounts and go to a different bank just so I can get a better banking app. I don't need stupid scenic pictures. I dont need all those extras like "financal health" on an app. I need it to work quickly and simply and this app doesn't do that.
First Niagara transfer hate mobile deposit I am a First Niagara transfer and so far my experience has been horrible! I take perfect pictures and says it cant read it! Tried for 2 hours. I work a lot and cant make it to the bank and i like to keep my checks for my records so mobile deposits are super convenient for me so if it doesn't work thats a big problem!
Bummer Ever since the new update and redesign, it absolutely sucks. I miss my simple, functional Key Bank app. Check deposits are horrible now. At least you can still do stuff, just in an annoying way now. And what's this whole profile picture thing? This isn't Facebook, which also sucks.
Buttons hidden big problems On my note 4 the controls at the top such as sign off and close window icons are partially hidden under the tray at the top of my phone. Also, the buttons that used to work great for check deposit are no longer to be found. This app was great when it first came out. Check deposit would take pictures of check automatically but now no option buttons gone ruined that feature.
Improvements based on your feedback:
- Resolved the issue of the missing Action button (+) on some devices
- Fixed various small glitches
Tap and pay with your phone, get instant notifications, and lock your cards.