Don't Fix What's Not Broken. And that's exactly what Key Bank attempted. App use to be user friendly and was set aside from their competition because the app was simple and clean. Who needs all those Bells and Whistles when I simply need to check account balance. I can no longer keep user name and that Creates me being asked on each visit/sign in my security questions and signing Terms of Agreement yet again. A simple easy quick and clean task has been turned into total frustration.
Bummer Ever since the new update and redesign, it absolutely sucks. I miss my simple, functional Key Bank app. Check deposits are horrible now. At least you can still do stuff, just in an annoying way now. And what's this whole profile picture thing? This isn't Facebook, which also sucks.
Revert to pervious version This update absolutely sucks! The mobile app isn't mobile friendly. I now log in to my PC to do my "mobile" banking. Not user friendly. Not formatted to fit my phone (what the eff is that about??). Not intuitive. Nothing is where it used to be. I go in circles looking for features. I've never been more frustrated with an app update. It makes me want to switch banks it's so awful
Crappy Update I hate the newest update to this app. It's confusing, hard to find things, asks for your password multiple times whenever you try to do something. Logging in is a pain as it doesn't let you paste your password in from a secure vault app. With a complex password it takes too much time to lookup and enter. Can't find scheduled transfers any longer. Not worth the aggravation. Also there's no way to close the app. Sign off just logs you out but stays on the login screen with no way to exit.
DUMB ASSES! "Update" rendors app usless! HELLO! Do you morons even test these stupid apps before you release the "updated" versions. Didn't think so. You can't install this on tablet because you can't get past me terms and conditions page. It won't display the accept button it cuts it off. Fing dumb asses!
Going to move my accounts unless... The new app is useless, hard to read, doesn't fit the format of my phone. Go back to the straightforward prior version ASAP. Some app designer really put one over on a major bank
Improvements based on your feedback:
- Resolved the issue of the missing Action button (+) on some devices
- Fixed various small glitches
Tap and pay with your phone, get instant notifications, and lock your cards.