KFC South Africa

3,4
69,9K reviews
5M+
Downloads
Content rating
Everyone
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About this app

The official KFC South Africa app – the app that Hooks you up with the most exclusive offers. Order your KFC favourites online, and collect in-restaurant, Curbside, or via the Drive-Thru – limited delivery.

- Delivery through the APP is limited to 450 restaurants at present. We will be expanding our delivery network in early 2022, watch this space. Collection is available at 850 restaurants, nationwide.

- Order on the app for quick collection/pickup at your nearest KFC
Depending on your nearest KFC, choose between collection up in-store (from front counter), or collection via the Drive-Thru (where available), or Curbside (where available)

- Contactless payment: To protect you and our team, please consider paying online for a faster and fully contactless experience

- When you are ready to collect your food, complete the "check-in" request from your phone so that your food is prepared hot ‘n fresh.

- Show your order number at the pick-up counter or drive-thru window to collect your order.

- Simply register an account to start browsing the KFC delivery or collection menu and you’ll be enjoying our original recipe chicken in no time. Plus, get access to online exclusive deals you can only get through the KFC Hook-App South Africa.

- Curbside collection - order online, park in a dedicated bay at the KFC restaurant and someone will bring your KFC order straight to your car. Available in over 50 restaurants.
Updated on
28 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3,5
69,2K reviews
Robbie
31 December 2024
by far the buggiest and most frustrating delivery app I've used. it's happening Several times where I just switch to another app at the wrong time and my money gets taken but order doesn't even get placed, and have you TRIED navigating the driver tracking map before? and not to mention, it asks for a tip Twice, each time it has an amount pre selected and if you don't Manually remove it, tough luck. completely Predatory.
19 people found this review helpful
KFC South Africa
06 January 2025
Hi Robbie, we are sorry to hear this. Thank you for your feedback. Please could you share details of your order with our customer care line by emailing kfccustomercare@dsg.co.za or calling 0860 100 222 so that we can try to resolve this issue for you. Thanks, KFC
Niquita “NixiPixi - Ripped Sanity” Greyling
01 November 2024
The app itself is very clear and easy to navigate and there's usually something new and fresh to see. Promos are always good!! Just would be nice if there was the option to have your meal 'dunked' or 'undunked', 'zinger' style or not type thing. As I'm so in love with the dunked sauce!! Another thing, However, I understand the risks and such in doing so but it would help so much if there was an option to pay cash on delivery or collect. I'm having this issue with most of the delivery apps....
40 people found this review helpful
KFC South Africa
04 November 2024
Hi Niquita, thanks for reaching out. We are working continuously to improve the app and our service. Your feedback really assists with this, thank you. We hope your next experience with the KFC App is a more positive one as we continue to expand and improve our digital offering. Thanks, KFC
Meran Wilson