Absolutely never again The menu they displayed for the restaurant was wrong. The restaurant doesn't carry the items. The app happily told me when the order will be ready. When I went to pick it up, turned out the order never arrived at the restaurant. Moreover, I was told by the restaurant manager that after an order is faxed to him, he must confirm it before it is official. So that instant feedback telling you when the order will be ready is just BS
My boss pays for our lunch so I reciprocate by trying to reduce excess costs; this app doesn't expressly notify users of the markup (as seen in reviews, they'll direct you to FAQ but this sort of price increase should be EXPLICITLY indicated, especially considering the varying markup on a per-restaurant basis) and I consider this practice quite deceptive. Service was great but the last thing we need is more deceptive apps; needless to say I won't be using this app again.
I like it Works great. Been using when i cant wait for my food
Deceptive to customers and delivery drivers. This company is very Deceptive to both it's customers and their delivery drivers. They mark up all the prices on the customers, receive tips, on top of that they don't give to the tips to the drivers; the company keeps all the tips. Despite stating in the FAQ section that, the delivery drivers receive 100% of tips (LIES) If you tip you should the driver directly and not the app. I refuse to continue delivering for a company that operates in such ways, this company won't last long.
Items are more expensive Order Ahead should be more clear with it's users that the prices on the app are 10-15% or more expensive than the restaurant's actual menu pricing. I've been using this app for a while and only discovered this now...how sneaky!!! If you guys had just put a notice up front (like on the receipt) it wouldn't feel so shady. Not cool!
Pretty straight forward app It did what it said it would do. I ordered some pretty complicated dishes with several options ad everything was prepared as ordered. Good, solid app. Will use again.
Join group orders on your phone!
Redesign, and bug fixes!
Now offering delivery in San Francisco, the Peninsula, the DC area, New York City, and the Los Angeles area!
It is an open table app that can "anytime, anywhere, easily" restaurants of online reservation!