CARE is an intelligent practice package that integrates with Athena EHR to streamline patient communication, administrative workflows, and medication-related requests within healthcare practices. The platform includes a secure telehealth and messaging system with AES-256 bit encrypted communication.
Patient Check-In & Requests
• Secure, encrypted one-time check-in links sent via SMS
• Secure messaging between patients and healthcare practices regarding visit-related and care-related information
• Insurance information verification and updates
• Insurance card upload and management
• Copay and account balance payments
• Patient-submitted medication list updates for provider review
• Medication refill requests submitted for provider approval
Intelligent Patient Engagement
• Secure review and response to patient messages by healthcare staff
• Provider review of patient-submitted medication information
• Workflow-based handling of refill requests according to practice-defined protocols
• Automated reminders for check-in, insurance updates, and medication-related requests
CARE acts as a communication and workflow tool only and does not replace professional medical judgment.