Klara – Patient communication

3.0
153 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Thousands of healthcare teams across more than 40 specialties connect with and care for their patients using Klara’s secure messaging and telemedicine solution because it’s convenient and accessible to patients with no login, password, or download required—ever. With Klara, practices grow by providing patients with the convenient experience they demand while making their operations more efficient.

Customer support is available in-app or by email at support@klara.com.

FOR PROVIDERS
(Patients, see below)

With Klara, you can:
1. Provide your patients with excellent care no matter where they are through secure messaging and video visits
2. Communicate directly with patients, team members, and external providers
3. Whatever you’re sending — messages, documents, photos, or eForms — it’s all secure and HIPAA-compliant
4. Respond to texts, voicemails, website messages in one central place
5. Assign messages to your colleagues for quick responses
6. Send online forms for patients to fill out digitally
7. Automate routine patient outreach to patients before and after their appointments, including reminders, pre-visit instructions, post-visit follow-up, etc.
8. And more!

You need a Klara account to use this app. Sign up for a free demo on our website.


FOR PATIENTS
Download the Klara app to connect with your doctor and other healthcare providers over secure messaging and video visits. You can also access Klara by going to patient.klara.com and entering your mobile phone number.

Your healthcare provider must use Klara for you to use this app. If they’re not already using Klara, ask them to sign up today!
Updated on
Aug 3, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance and Device or other IDs
This app may collect these data types
Personal info
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.0
150 reviews
M Pell
April 26, 2022
As stated in earlier reviews, I installed this app and it does not show enough screen to select patient login. Please fix so patients can use the app. Currently, in is not usable. The whole concept is not very well designed. I can send texts to the provider from my regular messenger app on my phone, but I can't receive text messages from the provider. The concept is poorly designed. Maybe is this app actually worked, it wouldn't be so inconvenient to send/receive texts.
23 people found this review helpful
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Janice Burgess
June 28, 2023
It worked just fine until I was to have a video visit. While trying to join I kept getting the msg that it didn't work on my browser. It worked great for texts. Apparently, if you are using Android you must use the Chrome browser. Ended up with a telephone visit and now trying to figure out how to get it to transfer to Chrome. What a nightmare
17 people found this review helpful
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M M