I use this app regularly. It's easy and convenient. Allows me to scan in my Kohl's cash and already has all the deals and/coupons available. Recently started using "pick up in-store" and it is awesome how quick the entire process is; in and out of the store 5 minutes or less.....and that's with a return line for customer service. 🤗 Love it!
I've used it many times to help me find an item in the store as well as what is on sale and I like to check out the deals and coupons section in app. I use store locator alot to help me if an item is sold in store. I love the convenience of using the app in the store along with free Wi-Fi and the cashier can scan or type in coupon code or number to into cash register when I am paying.
Password errors can't reset password. Gave up paid off card and put it up. Had to log in three times before I was able to get to credit card account. I don't need the headache anymore. Anything Kohls online is a pain. Just tried agin a month later still can't get on.
I love the store just have a lot of issues with the app. Each update I have to log in again and always am told to reset password to log in and the link in the email sends me right to the same page. This happens multiple times. It always works itself out but it is a slight annoyance to have to deal with
Used to love this app. Now it constantly crashes and I have to restart. The website is even worse. Have to constantly sign in and after 2 times, it tells me my sign in is invalid - EVERY time I'm on the website it happens!! Frustrating! The only good thing about this app is the ability to scan tags in the store to get pricing and info.
Could not order my 20 item purchase w/ online app via gift card the day after Christmas. Called CS & hour on hold was told order would be processed with the exception of 1 item that was taken from another customer during the call & would receive confirm email within hr. No email. Called back today. Order was not placed so all items lost. $4.99 back to $7-$9.99. Order was $97 and gift card was $100. Balance was $0. They apologized & refunded but the savings are out the door for my 3 yr old's clothes
We've made your checkout experience smoother by refining our offer detection. It's all just a bit smarter.
Now you can take advantage of those excellent rebate offers in the app.
You may notice that many of the great prices you see in our stores are now reflected in the app. It's just another way we're bringing more value to you on the go.
We also zapped more of those pesky bugs.
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