App does not work properly. When I take a picture of a check it says initialization failed then the app crashes. Pixel 2 XL This is the only feature i like about this app but now it doesn't work. Your new update has ruined this App Update I had an Android Oreo 8.1 update. So I changed my rating to 3 stars after a mock check deposit. I was able to take the Pic with out crashing. I will update this review once I do an actual deposit. Ok it only crashes when you take a pic of the front of check
The new design hides check deposit in a "task" menu and as everyone knows the task menu is a plus sign. Well nobody actually knows that, there are other menus. it should just simply be put in the normal menus. When you click help it says to select the task menu, then select deposit a check but it does not tell you what the task menu looks like. Silly me I was actually looking for a menu.
Since your last update when I take a picture of a check deposit it locks up and says initialization failed then the app crashes please fix this called customer support they blew me off and told me my phone was messed up. Tried to explain it works before the update of the app.
Using this software is better than being poked in the eye with a sharp stick. E.G. after going through the entire process of e-depositing a check it tells me that the check is above the E deposit limit. Of course, as soon as I entered the amount of the check it should have immediately notified me that it was above that limit. But instead it allowed me to go through the whole process of entering the information and taking the pictures of the front and back of the check and hitting the submit button before it told me I could not make the deposit. Rabobank is definitely meeting my expectations. Update: now the software is even better; it gives me an error message whenever I take a picture of the front of the check so no ability to deposit checks at all. Rabobank is definitely exceeding my expectations...
Unable to find, Bill pay, account transfer or anything useful. I already done really like Rabobank and this just made it much worse. PLEASE HELP and hire someone who actually uses an app so someone like me can use this thank you
What do you mean easier and faster? Who would you hide deposit checks in the background of a task menu yet place an enroll here for checking on the front page? Are you kidding me!! I'd bet check deposits are used 100 to 1 over someone enrolling on this Mobile app. Was that a Management decision from someone who never uses Mobile Banking. It was not faster, and box identify deposit amount was so small I almost had to put on glasses to read out, the prior version had a nice, ready to read deposit amount line. Crazy you changed what was a good app.
Minor updates to improve app performance.
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