The app asks for too many permissions. There is no need to add location and personal photo permissions to a billing/usage app. The interface is streamlined but unfortunately it won't accept my correct password and the reset password function doesn't seem to work at all. I managed to make it work due to a fluke where closing the app automatically reopened it and signed me in... for some reason. For now it gets 2 stars. I will reevaluate that when they patch these issues.
Nothing ever loads except for the main page. When I click on something on the left side it never loads. The one time it did load was when I was trying to pay my bill, it still took me to the website to login in again. I understand it's for privacy but I've been with other companies that let's you pay your bill through the app. This is not new technology.
Nice update, UI is all sleek and easy to navigate. Welcome page lists everything you could care about. They fixed the permissions thing! Bonus question: Think you could make it poll for updates say twice a day and send notifications if you're running out of minutes/data?
I am conteplating leaving koodo for another service provider with a better app. For sure Koodo makes their app slow or inaccessible so we cant track our usage thus paying more. Anyone tried Fido or any other service provider?The older version was waay better.
Often times the app states there is no billing information to give me, no usage information to give me, and get stuck in a loading loop. Normally I'd go to the desktop version of self serve when this happens but the website is equally broken in the same regards. I'm having major difficulties getting info about my account, my usage and bill payments. Please fix, quickly.
WOULD YOU PLEASE MAKE THIS APP WORK!!!! My usage info never loads and this is important to me. I need to check it all the time. Need to uninstall then reinstall the app for it to show everything again. Once i close it and open it a second time, nothing loads again. It was fine before the total change. Why screw with a good thing???😡😡😡
We’re listening to your feedback and made some bug fixes. This update includes:
· Removal of permission asks
· Payment error fix
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