The app asks for too many permissions. There is no need to add location and personal photo permissions to a billing/usage app. The interface is streamlined but unfortunately it won't accept my correct password and the reset password function doesn't seem to work at all. I managed to make it work due to a fluke where closing the app automatically reopened it and signed me in... for some reason. For now it gets 2 stars. I will reevaluate that when they patch these issues.
If I could give no stars, I would. First off, yesterday I used the "old" app to make a payment to my account using my visa debit. Looked at my bank account and it was take out THREE times! Then! Today I get a text stating that my bill is an outrageous amount so I go to the app to check it out. Oh! I have to update to a "sweeter" version that wants pretty much every piece of information from me or it won't allow me to use the app! Bulls**t!
I like the new look once I manage to get in. Needed too many permissions - camera, location, calls and denying them caused the app to not work. Cannot paste in the password field!!!! Can't even switch out of the app .. once you switch back in.. it your password field!!! Also would be nice to see usage history for previous bill cycle...
Why does this app need all these permissions? Make and manage phone calls, access to my camera/pictures/files? These things are none of your business, nor is access to any of this relevant when I want to check usage/pay a bill. The app was perfectly fine before, and I never had a problem in the 6 previous years I've used it. Way to tick of both loyal and new customers with your invasive requirements.
New update sucks.the app was perfect before. Now its not letting me log in and shows some kind of error and goes to the main page. Finally had to pay my phone bill through bank..man that sucks. I wonder if there's a way to go back
I can see by reading the terms that voice functionality is a possible future feature. Therefore I can understand if the app wanted permission to record audio and access the mic. I cannot see why it doesn't ask for this, but rather wants access to photos, unless we will later be able to send a pic of a cheque to make payments. So, you don't explain why you want access to private data, and you don't ask for permissions to functions that you should. Time to send this app back to QA!
• New look and feel: makes it easier to find and use new features
• Dashboard usage timestamp: customers can see when their usage was updated for easier tracking
• Straightforward Add-on descriptions: makes it easier for customers to manage their add-ons
• Rate the app feature: users can easily give us feedback so we can continually make it better
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