I have been shopping since Nov '16, shop twice a month, never ever faced any issue, be it customer service or the products. The style and the products and the fabrics are so breezy, fresh and Koovs has a edge over other apps and websites at any given day. Hell I would even love to work for this company it's that good. I saw the reviews and I was shocked at what I saw and I am glad I didn't read the reviews before placing my order. I love Koovs.
Literally I have to beg for my refund. Such a third class company and worst experience ever. I have to beg for my own money. And each time I call on customer care everyone ask me to wait for 3 to 4 days. Seriously??? Just deleting the account and. I would like to say no one should use this app. Because koov's customer service is the worst
Bad shopping experience. You have mentioned "easy exchange policy" but my experience is totally opposite. No exchange updates. It's been 7 to 8 days exchange product not received n nothing is updated online. Zero after sales service. Product was really worth money but please provide better customer service .
Really annoying app. Keeps on sending notification in every 5 mins. If we want to buy it we will, stop giving us suggestions. Your quality is not something which tempt me to buy whenever you send a pop up. So please shut this app notification and let us do our damn work!
Best online fashion store seen in India. Great presentation of products. Different collection of fashion from all the other sites. I have been following the website for quite a long time. There are a few problems : Size Chart of some of the Products doesn't show up. Color options of few products don't show even though they are available in the website. 'Similar Products' is completely useless. It shows products no where near to the products.
First order offer is fraud. You get registered to fulfill their wants and what you get in return is "this coupon is given to some other customer and something like that" bleh! Serious annoyance! Boycott frauds. #uninstalling
-Major bug fixes around login and add to bag issues
-You can now view more products on our listing pages by using similar product feature
-Faster checkout for Items in your bag on the homepage itself
App for women & men clothing,ethnic & western wear,bags,footwear,Jewellery,shoes