I have ordered a consignment then returned it but I don't get my refund ,even I emailed them but still no improvement ,it is been more than 15 days .koovs's refund policy sucks and also their customers service is not that par .I am student ,I can't ignore 1000rs. This is a lot for me but I am not getting effective response from anywhere because I have emailed, tweeted,call their coustmor care but still disappointed
Aweful service. The delivery guys call and never come to pick up the product. One returned, the wait for a refund or exchange is more than 3 weeks. One you return it will be your daiky duty tonkeep calling them and for them to tell "sorry for the inconvenience". Myntra , Jabong are far far better.
I purchased by using paytm wallet and then returned that item because item was damaged one now they are not refunding my money. According to them they initiated refund but I am waiting from 1 week . Had call with customer care she is saying it will take more time. Very bad experience some time she saying 7 days some time she saying 10 days. They are making fool
I have ordered 7 days ago and my order till now is not even dispatched. I have called twice and wrote mail but they are only delaying it. I want my order early. Other sites deliver within 3 days but yours is the most pathetic. Don't order from this site 😐 and solve my problem koovs.
I had given 5 star earlier but suddenly this App started Crashing out of no where. When I use mobile data it doesn't get Open at all and when I used it with wifi it gets opened but after a point it suddenly stops working. please please do something & resolve this issue
They have pathetic delivery system. Ordered 2 things and it took them more than 15 days to deliver my order. I am never ordering from this site again. There is no sense of responsibility towards customers. I am just hoping that the size are correct. I don't even want to imagine the nightmare it would be to return the product and get a refund.
Minor bug fixes
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