If you have not already installed this, grab it now. This is THE tool to have. Thank you for Helium. :-) I just backed up my most important apps with their data to Google Drive and restored them from GDrive to another, very different Android device in about 30 seconds. Worked perfectly. Doing the same manually would have taken hours! Helium is really great. :-)
I work in IT. I know how to set up the PTP USB connection. I was able to back-up my old phone. I was unable to restore the backup to my new phone (LG G6). I contacted Helium Support & they didn't even respond. So if the app works for you, great. But if it doesn't or you run into problems, you're completely out of luck.
It used to work reasonably well, but not anymore. Samsung Galaxy S7 w/ Nougat. It is often not able to complete backup of all apps, and I have to run it repeatedly. During that my patience ends when the app crashes (FC) and I would have to start again...
I was promoted to purchase the premium version because apparently the app I wantedbto backup/restore required it. So I purchased it, done my backup and restore, but none of my app progress transferred across?? I done a 2nd backup/restore, this time unticking the "app data only" option and still nothing has worked. I've looked in my files and the restore file only has a .png, .ab and a .json files which seem to be useless as they're not recognised on my device (S7 edge).. really disappointed and would like either help on this or a refund
I needed something to backup my data only, not the whole app. This works perfectly. It will only work for the main user if u have multiple accounts on your device. If they can make it to work for all users I would give it 5 stars.
Can't restore backups with free version First tried copying backed up "carbon" folder from PC to phone storage but apparently they isn't supported, then used the "helium server" option to restore .ab files 1 by 1 and that doesn't work either "invalid backup file". I'm not computer illiterate and this app claims to be a easy and workable solution for backing up apps and data without root on Android devices and it just doesn't work.
Android N support
fixed Artem's button