
Ronda Bernstein
Impossible to order specialty or seasonal doughnuts. Always says Out of Stock. Now can't even add the order to cart. Just spins. Like someone else said, when you order ahead for pick up, they just wait until you get there to fill the order. No. The point was for me to grab the order and leave. I ordered ahead specifically so it would be ready when I arrived. Krispy Kreme hasn't responded to any reviews in years. Guess they don't care, which is evident with the poor app UX.
32 people found this review helpful
Krispy Kreme
September 14, 2015
Ronda- Will you send us your contact information to krispykreme@casupport.com?

Ezekiel Hagans
Be very careful when using this app. Once you make an order you cannot cancel. There was a discount that I wanted to apply to my order. It didn't apply the order went through. I tried to cancel and use the discount and I was unable to. When I got to the store to pick up and resolve the issue they refused to cancel the order out and let me reorder with the discount.
26 people found this review helpful

Ray Gador
I can never login. I receive emails from them to my Gmail account, but when I try logging in, it says they can't find an account with my address. I previously used the Facebook login, but not when I try, it just loops back to the login page. I tried resetting my password but when I click the "Reset password" button, it says it's unable to reset password. It's been like this since last year, so I gave up using the app and just forget that they have rewards. Will go to the local mom and pop shops.
5 people found this review helpful