
Samuel Chapman
Never order delivery off this app. It doesn't offer any order tracking, contact with delivery driver, or support line. Half of the delivery orders I've made have never made it to me, and I usually spend a good 30 mins or so trying to get a refund or reorder as you go back and forth between KK and DD support lines. This app always has issues showing past orders and discounts. Just use Doordash or go in person.
28 people found this review helpful

Mi'Yarnie Johnson
Donuts are Great. But Im convinced, KK has a lot of catching up to do re basic Tech. with regard to their online customer base. App keeps logging you out. Doesn't allow you to save login info. App. constantly states your account doesn't exist. Can't even file a issue/complaint on their website without it possibly erasing what you typed, going from App to App.
6 people found this review helpful

Ronda Bernstein
Impossible to order specialty or seasonal doughnuts. Always says Out of Stock. Now can't even add the order to cart. Just spins. Like someone else said, when you order ahead for pick up, they just wait until you get there to fill the order. No. The point was for me to grab the order and leave. I ordered ahead specifically so it would be ready when I arrived. Krispy Kreme hasn't responded to any reviews in years. Guess they don't care, which is evident with the poor app UX.
38 people found this review helpful
Krispy Kreme
September 14, 2015
Ronda- Will you send us your contact information to krispykreme@casupport.com?