No more hold queues for me!!!! :-) Takes convenience to the next level and makes it so easy to keep up with all my account features and functions. I will NEVER sit on hold for customer service again! Nothing personal - they Kroger iwireless has some of the best cust svc reps I've ever had the pleasure of dealing with - but why wait? I have it all at my fingertips with this app! Tyvm for making it better before it was re-released!!! RECOMMENDED!
Buggy and App needs features! The Android back button does not work right. The button keeps going back to the previous screen of the app and never goes back to the Android screen which is standard for all other apps. If the Android back button is used after logging out the user will be logged back in without credentials being entered. Customer support information would be a great addition to the app. The ability to buy a new phone to replace my old phone would be nice. A way to use rewards or at least information on using rewards would be helpful. Activation capabilities and other full site features would be nice for people that use tablets and not PC's.
Not working for over a week. ?? The app and website are not working/connecting. I can't renew my plan/pay the bill for over a week now. I have no service/minutes/data, and only able to use WiFi for data. I'm beginning to think I just need to switch to a different company. Not worth the savings if I can't even pay for service. Please address quickly.
Starting to hate this place!!! Had a problem with my internet so I called I wireless and they told me that I exceeded my unlimited mobile data plan. Now how the hell do you exceed unlimited data on unlimited plan.… I have no idea, but I had to go and purchase another card when I had two weeks left on my account just so I could use my data. really I Wireless?
Every month when I attempt to make a payment, it says my information does not match my bank. This has been going on for a year and a half. I have verified the info matches for months. The customer service personnel have tried to figure it out. This is ridiculous. Fix it please!!
Just Sits at Log in Now I can't log in without restarting two or three times. Two weeks later, still can't log in to add minutes. At least I can do that through the web. NOT WORTH THE EFFORT TO DOWNLOAD!
Release was updated to test the connection speed of users.
MyFrontier app allows existing Frontier Comm. customers to manage their account.