My Kyivstar: mobile services

4.6
505K reviews
10M+
Downloads
Content rating
Everyone
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About this app

My Kyivstar is a mobile application developed by the mobile service provider Kyivstar to help our subscribers manage their accounts. Change your service plan, figure out how many more calls you can make and messages you can send, and top up your balance. Do all of that and more just with the help of your smartphone!

With My Kyivstar you can:

- Take care of your telecommunication needs in a couple of taps: Our mobile app has everything to make managing your account fast and convenient. Take care of everything regarding data, calls, and text messages. Top up your account through the app; all you need is a debit card and your phone number.

- Add phone numbers: Enter your friends’ and family members’ phone numbers in the app. You can check their account balances and top them up if they need a little help.

- Check analytics: View your payment history and statistics for the past 6 months. Filter by period and/or category. Budget your expenses with ease!

- Get access to online support: If you have any questions, feel free to reach out to us via online chat. Our experts will reply to all of your questions. Whenever you need us, we are always ready to help!

- Receive special offers: Our application offers a lot in terms of special treatment, including offers that are tailored to your personal account. Take advantage of our great offers and save money while you’re at it.

Wireless service provider Kyivstar is an expert in the field of wireless telecommunication. Our cell towers provide excellent coverage throughout Ukraine. Our cellular company also makes sure to take care of our customers and make the online space safe for you.

We are constantly working on improving our mobile application, and making it more convenient and useful for you. We would love to hear what you have to say about our app. Send us an email at apps@kyivstar.net.
Updated on
Aug 8, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted
4.6
505K reviews
A Google user
January 24, 2020
It accepts google pay, but not paypal. There is no way to request support in the app itself, so if you need help actually changing your phone plan - not just looking at it - you have to go to a store and hope they speak some sort of English. Other than that, it does keep good track of how much data I've used.
4 people found this review helpful
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Kyivstar
January 27, 2020
Max, there were difficulties in the "Replenishment" section, but they eliminated, except for the error when replenishing through the Visa card
I Am
May 6, 2022
This "nice new loading screen" of yours is literally neverending. The app got stuck on it for more than 10 minutes and hadn't ever opened in the end. UPD: clearing app data & cache helps, apparently.
5 people found this review helpful
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Kyivstar
May 9, 2022
Дякуємо вам за зворотний зв'язок та зміну оцінки!
Yevhen Poshyvaylo
June 4, 2022
Buggy cr@p Today is June 4th and nothing has been improved. The app is still the same. It is permanently logs out just after the login and makes it in a loop.....
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Kyivstar
June 6, 2022
Якщо чистка кеш та даних не допомогла, будь ласка, відправте на apps@kyivstar.net : свій номер, модель та версію ОС телефону та відео складнощів з детальним їх описанням. В темі листа вкажіть назву додатка та номер його версії. Ми перевіримо.

What's new

1. 20% discount from DILA on the main screen. Get the promo code and ​​sign up for any medical tests to check your health.
2. Fundraising for a pickup for our defenders. Join the donation with us, the Come Back Alive fund, and the Okean Elzy band.
3. Extra money on the top-up screen. Use this service if you have to top up, but you lack funds.