My Kyivstar: mobile services

4.3
701K reviews
10M+
Downloads
Content rating
Everyone
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About this app

My Kyivstar takes care of everything for you: it reminds you when it’s time to top up, notifies you of personal offers, and suggests the most beneficial tariff plans for calls, roaming, and internet. This app helps you manage your mobile and Home Internet services and eliminates the need to check SMS notifications from the operator. With My Kyivstar, everything becomes more convenient!

Features:
• Account Top-Up: Quickly top up your account using a card, Google Pay, or Apple Pay without any fees, and calculate the required amount effortlessly.
• Expense Control: View your spending history for up to 6 months and always know where your money goes. Plus, receive recommendations for optimal tariff plans to save more.
• Multi-Profile: Add your family members’ numbers, control their accounts, change tariffs, and activate additional mobile services.
• Extra Money: You can receive bonus funds on your account, use them for calls, and pay them back when convenient.
• Contract Migration: Switch to a contract tariff without visiting a store. Sign the documents online, and you’re all set!
• eSIM: Easily switch to eSIM or transfer your number to a new phone without hassle.
• Home Internet: You can submit a connection request and track its status. The provider’s network covers Kyiv, Kharkiv, Lviv, and most cities in Ukraine.
• Beneficial Offers: Receive personal service offers with discounts — calls, SMS, 4G mobile internet, roaming, Kyivstar TV, and more.
• Gifts and Promo Codes: Participate in the loyalty program, win gifts, and get discounts from Kyivstar partners.

Add numbers, control accounts, and plans with a single tap without calling the operator. Need help? This app is an expert in answering your questions.

Manage everything in one place with the My Kyivstar app!

We are constantly working on improving our mobile application, and making it more convenient and useful for you. We would love to hear what you have to say about our app. Send us an email at apps@kyivstar.net.
Updated on
Dec 5, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and App info and performance
This app may collect these data types
App activity and App info and performance
Data is encrypted in transit

Ratings and reviews

4.2
692K reviews
Volodymyr Smiretsky
October 13, 2025
Application is good, but the problem is that on English language as a system language it shows "title" instead of "home" ,"expenses","account" etc. Also it requires a code to be sent every time, instead off a pass key. So it's means you can not open an app through internet without sim connected to network.
3 people found this review helpful
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KYIVSTAR.TECH
October 13, 2025
Володимире, будемо дуже вдячні, якщо детальніше опишете, що у вас відбувається в мобільному застосунку на адресу APPS@kyivstar.net, вказавши свій номер телефону, модель та версію ОС смартфону та відправите скріншот/відео помилки, з якою зіткнулися. В темі листа вкажіть обов'язково назву та номер версії програми.
Andrew “L1Q” Shevchenko
November 5, 2025
The app does what I expect, which is clearly stating plan features, remaining call and data units, plan refresh due, and prices; all visible on the starting screen with no scrolling needed. Please keep it this way. Current issue I have is annoying notifications for some gamification I couldn't care less about, in fact no options for notifications at all!
3 people found this review helpful
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KYIVSTAR.TECH
November 7, 2025
Дякуємо вам за те, що знайшли час оцінити наш застосунок 👍 При бажанні Ви можете відключити Push-повідомлення самостійно в розділі Вашого смартфону - «Налаштування», де необхідно вибрати «Додатки» (Програми) - «Мій Київстар» і далі «Відключити повідомлення».
Roman K (seeker1983)
September 30, 2025
App became much better. The only thing to complain might be that if app version is behind, it crashes instead of proposing to update, and you have to guess it's cause you need to update it. Other than that, it's much better experience since my last review.
1 person found this review helpful
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KYIVSTAR.TECH
October 1, 2025
Романе, дякуємо вам за те, що знайшли час оцінити наш застосунок і поділитися своїми враженнями👍

What’s new

1. Код для входу в додаток тепер можна отримати також у Viber — так ваш ключик до застосунку точно не загубиться
2. Місія 077 розпочалась. Відчуйте себе справжнім агентом. Ваше завдання — знайти в додатку всі кейси. Винагорода засекречена, дедлайн — до 24.11. Готові діяти?
3. Птахи вже відлетіли у вирій, а з ними й усі баги. Щиро бажаємо багам знайти там новий дім і ніколи не повертатись назад