My Kyivstar: mobile services

KYIVSTAR.TECH

About this app

My Kyivstar takes care of everything for you: it reminds you when it’s time to top up, notifies you of personal offers, and suggests the most beneficial tariff plans for calls, roaming, and internet. This app helps you manage your mobile and Home Internet services and eliminates the need to check SMS notifications from the operator. With My Kyivstar, everything becomes more convenient!

Features:
• Account Top-Up: Quickly top up your account using a card, Google Pay, or Apple Pay without any fees, and calculate the required amount effortlessly.
• Expense Control: View your spending history for up to 6 months and always know where your money goes. Plus, receive recommendations for optimal tariff plans to save more.
• Multi-Profile: Add your family members’ numbers, control their accounts, change tariffs, and activate additional mobile services.
• Extra Money: You can receive bonus funds on your account, use them for calls, and pay them back when convenient.
• Contract Migration: Switch to a contract tariff without visiting a store. Sign the documents online, and you’re all set!
• eSIM: Easily switch to eSIM or transfer your number to a new phone without hassle.
• Home Internet: You can submit a connection request and track its status. The provider’s network covers Kyiv, Kharkiv, Lviv, and most cities in Ukraine.
• Beneficial Offers: Receive personal service offers with discounts — calls, SMS, 4G mobile internet, roaming, Kyivstar TV, and more.
• Gifts and Promo Codes: Participate in the loyalty program, win gifts, and get discounts from Kyivstar partners.

Add numbers, control accounts, and plans with a single tap without calling the operator. Need help? This app is an expert in answering your questions.

Manage everything in one place with the My Kyivstar app!

We are constantly working on improving our mobile application, and making it more convenient and useful for you. We would love to hear what you have to say about our app. Send us an email at [e-mail].

Ratings and reviews

Scum. Stole money from account. Its impossible to pay by any bank card, just nothing happen when try to do it, even if you want to add your card just white screen. If you dont want to Add a card, just want to pay - you cant do it. Developers are dumb.

App becomes more and more useless. After pretty long loading it say that data is 7h old (!) and I need to pull to renew. After pulling it's loading something again and returning with "oops, something went wrong" or filling just a few cards with data. Does it download the Star Wars trilogy in 8k?! How to explain such long time to retrieve a tiny bit of text data?

Had some issues with a paid service. At first could not understand where the money goes. Nothing in the list of paid activated services. I had to contact the support to understand what's the problem. It appeared to be enabled but long forgotten service which I never used. I expected to see it in the list of paid activated services but it never happened. After the conversation with the support the service appeared in the list. I tried to deactivate this service but could not do it using the app. Every time I press a button it shows API exception on it. Need to contact the support again. Thinking about removing the app as it doesn't work anyway.

What’s new

1. Відтепер за кордоном у розділі Суперсили за замовчуванням відкриватимуться Суперсили, доступні в роумінгу
2. Баги знову бешкетували, але ми поставили їм двійки в щоденники та вигнали з класу