Doesn't work for patients Misleading app title. Need to add "for Providers" to the end of title. The current title implies it is a mobile app for all LabCorp Beacon users, which is not true. Only Health Care Providers can use this app. When I called they give no explanation as to why. Very poor customer service.
Don't waste your time or data This app doesn't work any better than the one doctors have to try to use in the office. Customer service is rude and gives the impression they couldn't care less if the app works or not and are merely a waste of their precious time. Lab Corp's customer service standards are about even with Comcast's! Nonexistant!!
Confusing with little support Downloaded the app, and I followed the instructions to call the toll free number to establish an account. In speaking with the Rep, all I had to do was use my email id as my username, and an email would be sent to me with an account number. Still waiting...
Not a patient app! I downloaded this thinking I could get my lab results since Quest has a great app for that. WRONG! There is no patient app! And I didn't discover that until this one wouldn't work for me and I called customer service. What a waste of time and energy. Get a patient app, LabCorp! Everyone doesn't carry their laptops around. But most of us DO carry our phones. And sometimes knowing our results ASAP is important. If I could give you a zero score, I would.
Waste is time This isn't an app for patients. Labcorp should make an app for patients to get their records. The HealthVault website doesn't even have my current records from Labcorp and there is no "who to call" number on the site.
Doesn't work at all If you read the reviews you can see that for a very long time people have not been able to get the app to work or work correctly. I don't understand why a company like LabCorp that is national, who has been around a very long time and who patients are very dependent on would allow an app like this to exist and not work.
• Corrected some error messages
• Additional bug fixes and enhancements