20K reviews
Content rating
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About this app

Latitude’s mobile app helps you manage your finances from one central hub. We’re listening out for your feedback and building the app that you want to use.​

Credit card features currently include:​
• Access accounts with Touch ID or Face ID​
• Add your card to your digital wallets​
• Temporarily lock your card​
• Fast access to all balances​
• View your statements​
• Check payment due date​
• View all transaction information​
• View and change personal details​
• Activate your new card​
• Set or change card PIN​
• Set up direct debit (Australia only)​
• Pay by bank transfer (Australia only)​
• Request a refund. (Australia only)​
• Request a letter​
• Request account closure​

You can view all the products below from your Latitude App:​

Latitude Australia products​
Latitude GO Mastercard & GO Platinum Mastercard​
Latitude Gem Visa​
Apple Financial Services (AFS) CreditLine​
Latitude 28 Degrees Global Platinum Mastercard​
Latitude Low Rate Mastercard
Latitude Infinity Rewards Visa​
Latitude Eco Mastercard
• Latitude Mastercard​
Care Credit​
Buyer's Edge

Gem Finance New Zealand products​
Gem Visa
Gem Essentials
Gem CreditLine​

The Latitude Group is a leader in consumer finance in Australia and New Zealand.
Updated on
Feb 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

19.6K reviews
February 11, 2024
My experience with Latitude has been disappointing. Despite requesting a refund over the phone and asking for a confirmation email, they refused to provide one. After waiting for a week with no progress, I called again, only to be falsely told that the transaction had been processed. It has now been two weeks, and I have yet to receive the refund. I strongly advise against using Latitude for any financial transactions due to their unreliable service and inability to handle basic requests.
2 people found this review helpful
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adam gallagher
February 5, 2024
Hard to navigate, doesn't display correct information or in some cases any information (i.e . Dates, amount owed). Can't set up automatic payments online). Overall just confusing and not user friendly.
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Latitude Financial Services
February 5, 2024
Hi, Please contact us via email at Android.App@latitudefinancial.com and we'll look into this for you. Please also attach any screenshots of error you're seeing. For automatic payments to your credit card, you can find Direct Debit option in Manage Account section of the app.
Rooney P
January 20, 2024
The app lacks transaction summaries on payments individually made by me...the statements are no indication of these payments...and fees processed by G.E...fix this...I do not trust the statements...as G.E has a habit of over charging...and interest free can run for 10 years or more...as far as I can see a couple of payments have not appeared...
1 person found this review helpful
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What's new

Bug fixes and stability improvements